This Solicitation opportunity from Maryland was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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FC-193-26-RFP - Client Services (aka) Service Desk/Client Services

Closed

BPM055927State & Local

Submission Closed07/14/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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AI Contract Overview

The contract FC-193-26-RFP pertains to Client Services, specifically focusing on Service Desk and Client Services under the category of system management software. Issued by the Maryland Department of Information Technology - Administration, this solicitation was posted on June 1, 2026, with a response deadline set for July 14, 2026. The contract aims to procure services that enhance client support and system management capabilities within the state government’s IT infrastructure. The procurement includes specific goals to encourage business diversity, targeting a minimum participation of 20% from Minority Business Enterprises (MBE) and 2% from Veteran-Owned Small Businesses (VSBE). The place of performance is within Maryland, and the primary contact for this solicitation is Keisha Clarke, the Procurement Officer and Buyer at the agency. The contract is part of a broader effort to bolster IT service delivery and support through a structured and competitive process tailored to meet the needs of the state’s information technology operations.

General Info

Maryland seeks IT service desk support with 20% MBE and 2% VSBE participation by July 14.

Agency

Maryland → DoIT - Dept Of Information Technology - AdministrationView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

MD, USA

Set-Aside

NONE

Documents

(2)

RFP FC-193-26 DoIT Client Services Maryland

PDF•rfp

DOIT Service Desk CCaaS RFP Pricing Sheet FC-193-26

XLSX•pricing-sheet

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJun 1

Solicitation

Response DeadlineJul 14

Deadline has passed

Submission Closed

07/14/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyMaryland → DoIT - Dept Of Information Technology - Administration

Contacts1 person available

OfficeMD, USA

Organization / Agency

Maryland → DoIT - Dept Of Information Technology - Administration

View Agency Profile

Office AddressMD, USA

Contacts

Keisha CLARKEProcurement Officer / Buyer

contact@example.gov

Full Description

FC-193-26-RFP - Client Services (aka) Service Desk/Client Services
Category: System management software
Procurement Goals: MBE: 20.00, VSBE: 2.0

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