Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, November 11 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

IT Service Management (ITSM) Analysis and Auditing

Active

Federal

Response Deadline11/06/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract opportunity, titled IT Service Management (ITSM) Analysis and Auditing, is issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj. The selected provider will perform business process analysis and compliance audits for prime contractors, ensuring that practices align with ITIL and ITSM standards. Key responsibilities include conducting process capability assessments based on ISO/IEC 20000-1 and 33020, as well as developing Section 508 compliant KPI dashboards utilizing Jira. The contract requires the service provider to hold specific ITIL and ISO certifications to ensure technical proficiency. Primary deliverables include ITIL/ITSM Capability and Compliance Audit Reports. Interested parties should note the response deadline of November 6, 2026, and the classification under NAICS code 541611.

General Info

VA subcontract for ITSM analysis and auditing services due by November 6, 2026.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541611 - Administrative Management and General Management Consulting Services

Place of Performance

NJ

Set-Aside

NONE

Documents

This scope was carved out of 36C10B27Q0090.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DA01--VA-27-00011003 - Integrated OCDAO Support

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 30

subcontract

Response DeadlineNov 6

Submission deadline

Response Deadline

11/06/2026, 05:00:00 PM UTCin 7 days

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Performs business process analysis and compliance audits for prime contractors on Department of Veterans Affairs (VA) projects. Compares practices to ITIL/ITSM standards, conducts process capability assessments per ISO/IEC 20000-1 and 33020, and develops Section 508 compliant KPI dashboards using Jira. Requires ITIL and ISO certifications. Delivers ITIL/ITSM Capability and Compliance Audit Reports.

Similar Contracts

Same NAICS industry code

Business Impact Analysis, Disaster Recovery, and Business Continuity Plan Services (RFP-VC-26-006), Inland Empire Utilities Agency (California)

Solicitation # RFP-VC-26-006

Hagerty Consulting, Inc. is seeking a Disadvantaged Business Enterprise (DBE) subcontractor to support an engagement with the Inland Empire Utilities Agency (IEUA) in California. The project focuses on enhancing the agency's operational resilience framework through the development and review of a Business Impact Analysis (BIA), Disaster Recovery Plan (DRP), and Business Continuity Plan (BCP), as well as the creation of recovery playbooks. The scope of work includes participating in client workshops, conducting assessments, and facilitating in-person tabletop exercises to identify response gaps. Preference is given to firms with expertise in IT/OT resilience and experience within the water, wastewater, or critical infrastructure sectors. The resulting contract will have an initial term of three years with an option to extend and requires all services to be performed by U.S.-based personnel. Deliverables must align with FEMA Continuity Guidance Circular and Business Continuity Planning frameworks, as well as CISA and NIST standards, specifically the NIST Risk Assessment Framework. This is a prevailing wage contract subject to the California Labor Code, and the project is funded by the Environmental Protection Agency (EPA). Award selection is based on a single-award basis, evaluating the offeror's past performance in the utility sector, personnel qualifications, staffing methodology, and cost-effectiveness. Proposals must be submitted electronically via PlanetBids by November 17, 2026.

Hagerty Consulting, Inc.

POSTED

about 6 hours ago

DEADLINE

Business Impact Analysis, Disaster Recovery, and Business Continuity Plan Services for IEUA

Solicitation # business-impact-analysis-disaster-recovery-business-continuity-plan-services-ieua

Carollo Engineers, Inc. is soliciting qualified disadvantaged business enterprise firms to provide specialized services for the Inland Empire Utilities Agency. The project focuses on the development and implementation of a Business Impact Analysis, Disaster Recovery Plan, and Business Continuity Plan within the state of California. Specifically, the agency is seeking partners with expertise in risk assessment, emergency response and recovery planning, business continuity management, and information technology disaster recovery planning. This opportunity is set aside for various small business categories, including SBA certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. Interested firms must submit their responses by November 16, 2026. Primary inquiries regarding this solicitation can be directed to Paola Machan.

Carollo Engineers, Inc.

POSTED

about 6 hours ago

DEADLINE

Business Impact Analysis/Disaster Recovery Plan/Business Continuity Plan Services

Solicitation # business-impact-analysisdisaster-recovery-planbusiness-continuity-plan-services

The Inland Empire Utilities Agency is seeking electronic proposals from qualified vendors to implement comprehensive Business Impact Analysis, Disaster Recovery Plan, and Business Continuity Plan services. The primary objective of this initiative is to strengthen organizational resilience, safeguard critical business functions, and mitigate potential operational disruptions. This solicitation is specifically set aside for various small business categories, including SBA certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. Interested parties must submit their responses by November 17, 2026. Primary inquiries regarding this opportunity should be directed to Veronica Cordova.

Inland Empire Utilities Agency

POSTED

about 6 hours ago

DEADLINE

Airport Operations and Safety ServicesThe Airport Operations and Safety Services subcontract for MidAmerica St. Louis Airport focuses on providing daily operational oversight of prime contractors to maintain strict adherence to federal, state, and local regulations. Key responsibilities include the identification and mitigation of safety hazards, the maintenance of AOC emergency action checklists, and the comprehensive management of the Airport Training Program in accordance with 14 CFR Part 139. The selected provider must deliver audit-compliant training programs and detailed safety reports to ensure continuous operational integrity. Qualified candidates are required to hold AAAE ASOS and ACE Operations certifications, along with completed NIMS/ICS training. This opportunity, categorized under NAICS code 541611, was posted on October 30, 2026, with a response deadline of November 30, 2026.

MidAmerica St. Louis Airport

POSTED

about 6 hours ago

DEADLINE

in about 1 month

Public Outreach ServicesThis subcontract opportunity is for Public Outreach Services to support prime contractors on City of Memphis drainage masterplan projects. The selected provider will be responsible for community engagement, which includes hosting public outreach programs and meetings to communicate project findings and recommendations. Key deliverables include the use of meeting facilitation tools, the creation of presentation materials, and the submission of detailed documentation regarding public meetings and community feedback reports. The project requires specialized expertise in Urban and Regional Planning, specifically aligned with Function Code 47. Interested parties should note that the response deadline is December 9, 2026. This effort falls under NAICS code 541611 and is centered on ensuring transparent communication between the City of Memphis and the public regarding critical infrastructure planning.

City of Memphis

POSTED

about 8 hours ago

DEADLINE

in about 1 month

Professional Services and ConsultingThis subcontract for Professional Services and Consulting involves providing specialized administrative and management consulting support for prime grantees working on City of San Francisco grant projects. The scope of work includes the development of software, diagrams, and reports as specified in the Grant Plan, with all deliverables classified as Works for Hire under Title 17 of the US Code. The project is based in San Francisco and falls under NAICS code 541611. Interested parties must submit their responses by the deadline of December 4, 2026, for this opportunity associated with an unknown San Francisco department.

Unknown SF Department (SHF)

POSTED

about 8 hours ago

DEADLINE

in about 1 month

Law Enforcement Policy Evaluation and Revision ServicesThis subcontract for Law Enforcement Policy Evaluation and Revision Services involves providing professional consulting to evaluate and revise agency policies for prime contractors working on Montana Highway Patrol projects. The scope of work includes conducting comprehensive evaluations of current guidelines, drafting revisions to policy documents, and establishing training-related policy frameworks that align with established law enforcement and correctional standards. The primary deliverables for this engagement are evaluated policy reports and revised draft policy documents. The opportunity is categorized under NAICS code 541611 and is associated with the state of Montana. Interested parties should note that the solicitation was posted on October 30, 2026, with a response deadline of November 9, 2026. Further details and submission processes can be accessed through the SciQuest procurement portal.

POSTED

about 8 hours ago

DEADLINE

Assistive Technology User TestingThis subcontract for the County of Stearns involves providing functional usability testing for digital projects. The selected contractor will recruit and moderate testing sessions with individuals who have cognitive, motor, auditory, or visual impairments to identify real-world accessibility barriers. These interactions will be evaluated specifically against ADA Title II guidelines using various assistive technologies to ensure compliance and usability. The project requires the delivery of a User Testing Summary Report containing detailed qualitative feedback. This opportunity falls under NAICS code 541611, with a response deadline of November 19, 2026.

County of Stearns

POSTED

about 8 hours ago

DEADLINE

Consultant for JOC Construction Services

Solicitation # SB26-12

The State of Utah Division of Purchasing is seeking professional consultants under solicitation SB26-12 to manage and oversee the Job Order Contracting (JOC) Construction Service Program. This state cooperative contract aims to establish a pool of qualified consultants to provide integrated JOC solutions for small-to-medium construction, time-sensitive repairs, and maintenance projects for eligible users, including government departments, political subdivisions, and nonprofit organizations. The selected consultants will be responsible for the entire project lifecycle, including program management, sourcing and onboarding a qualified subcontractor roster, and providing proprietary JOC software with a 99.9 percent uptime requirement. Key deliverables include the creation of client-specific Construction Task Catalogs based on local Utah prevailing wages, which must be updated annually. The contract spans a five-year period, with vendors required to guarantee pricing for one-year intervals. The award process may result in multiple selections based on a scoring system where vendors must meet mandatory minimums, score at least 487 points in the technical evaluation, and achieve a total of 650 points across technical and cost evaluations. Pricing is structured via a percentage-based management fee per job and fixed hourly rates for additional services. The program must be fully implemented within 60 calendar days of contract execution. Compliance requirements include maintaining specific commercial general liability and contractor controlled insurance policies, adhering to federal and state non-discrimination laws, and certifying against economic boycotts of Israel and the use of forced labor products. Performance and payment bonds are required for individual job orders exceeding 50,000 dollars.

POSTED

about 8 hours ago

DEADLINE

Policy Consultant

Solicitation # JUS-LimtSol-2027-0340

The Department of Justice, Montana Highway Patrol, is issuing a limited solicitation, number JUS-LimtSol-2027-0340, for a Policy Consultant. The selected provider will be responsible for delivering professional consulting, policy evaluation, and draft revision services. Detailed specifications and deliverables are outlined in the Training.consultant.SOW.pdf attachment. Interested parties must submit their responses through the eMACS system by the deadline of November 9, 2026, at 2:00 PM MST. The procurement requires offerors to provide a lump sum total for the services described in the Statement of Work. As part of the submission process, respondents must review and accept several critical documents, including the draft service contract, Exhibit A State Terms and Conditions, insurance requirements, debarment information, and warranty information. Peter Steinman serves as the primary point of contact for this solicitation.

POSTED

about 8 hours ago

DEADLINE

Business Development & Strategic Growth ConsultingThis subcontract for Business Development and Strategic Growth Consulting focuses on providing strategic guidance to prime contractors operating on Georgia Department of Transportation projects. The consultant is responsible for helping firms navigate complex eligibility criteria for the SBA, VA, and GUCP, while developing targeted strategies for participation in State Supported Funding Program projects. Key deliverables include the creation of comprehensive business development plans and growth strategies tailored to the agency's requirements. Successful execution of this contract requires specialized expertise in GDOT procurement processes and proficiency with the JAGGAER portal. The opportunity is categorized under NAICS code 541611, with a response deadline set for November 19, 2026.

Department of Transportation

POSTED

about 9 hours ago

DEADLINE

DBE State Supportive Services

Solicitation # 48400-eRFP-002075-2027

The Georgia Department of Transportation (GDOT) is soliciting proposals under solicitation number 48400-eRFP-002075-2027 for qualified consultants or firms to provide targeted technical assistance, business development support, and capacity-building services. These services are designed to support firms eligible for the State Supported Funding Program (SSFP), specifically Disadvantaged Business Enterprises (DBEs), Small Businesses, and Veteran-Owned Businesses, as defined by the Georgia Unified Certification Program, the Small Business Administration, and the U.S. Department of Veteran Affairs. The contract term begins on the date of award and runs through the end of the state's current fiscal year, with the state maintaining four optional one-year renewals at its sole discretion. Proposals must be submitted via the JAGGA portal by November 19, 2026, at 4:00 PM EST. Evaluation is based on supplier experience, mandatory and additional scored questions, and a cost worksheet. Respondents must provide comprehensive certifications regarding their socioeconomic status, tax compliance, and immigration status via the Federal Work Authorization Program. Additionally, firms must disclose any business litigation from the past five years and certify that they are not scrutinized companies under O.C.G.A. Section 50-5-84. Required documentation includes a W-9, tax compliance forms, and immigration affidavits.

Department of Transportation

POSTED

about 9 hours ago

DEADLINE

More opportunities from Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Same awarding agency

Cybersecurity Implementation and Authorization (A&A)The Cybersecurity Implementation and Authorization (A&A) subcontract, issued by the Department of Veterans Affairs Technology Acquisition Center Nj, focuses on providing security engineering and authorization support to help prime contractors achieve Authority to Operate (ATO). The scope of work includes executing A&A processes in accordance with VA Handbook 6500, implementing CUI labeling for RM-MKR, and deploying critical security frameworks such as Zero Trust and FICAM controls. Technical requirements involve the use of SAML, PIV Logical Access, and IPv6 to ensure robust network security and access management. Compliance is a central component of the contract, requiring strict adherence to FIPS 199, FIPS 200, and HIPAA standards. The selected provider will be responsible for delivering essential CUI Implementation Plans and A&A Governance Documentation. This effort falls under NAICS code 541519 and is designed to strengthen the cybersecurity posture of VA projects through rigorous engineering and regulatory alignment.

Other Computer Related Services

POSTED

about 16 hours ago

DEADLINE

Enterprise Data Cataloguing and Taxonomy DevelopmentThis subcontract opportunity, titled Enterprise Data Cataloguing and Taxonomy Development, is issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj. The project focuses on developing enterprise-wide data architecture for prime contractors, specifically involving the onboarding of entities into the Enterprise Data Catalog and the creation of EIM/Taxonomy Requirements Packages. Key technical responsibilities include establishing golden-record conflict-resolution rules and utilizing specialized metadata management software and EDC tools. The selected provider must ensure all work complies with the VA-Wide Risk and Compliance Sensitivity Classification Structure. Primary deliverables for the contract include a comprehensive Onboarding Plan and a detailed Metadata Package. Interested parties should note the response deadline of November 6, 2026, and the classification under NAICS code 541512.

Computer Systems Design Services

POSTED

about 16 hours ago

DEADLINE

AI Model Evaluation and Trustworthy AI TestingThis subcontract, titled AI Model Evaluation and Trustworthy AI Testing, involves providing specialized testing and evaluation services for Large Language Models supporting prime contractors on Department of Veterans Affairs projects. The scope of work focuses on ensuring model integrity through bias evaluations using prompt pairs, measuring benchmark scoring for accuracy and honesty, and conducting Red Teaming exercises to mitigate output bias. All activities must align with Trustworthy AI principles and utilize dedicated AI system evaluation tools to compare model outputs. Managed by the Technology Acquisition Center Nj under NAICS code 541511, the contract requires the delivery of comprehensive AI System Development and Operation Documentation along with detailed Bias Evaluation reports. The opportunity was posted on October 30, 2026, with a response deadline of November 6, 2026.

Custom Computer Programming Services

POSTED

about 16 hours ago

DEADLINE

SSO Integration and Identity Management ServicesThis subcontract for SSO Integration and Identity Management Services involves the technical integration of a SaaS platform with existing authentication systems for prime contractors working on Department of Veterans Affairs projects. The scope of work focuses on configuring Single Sign-On integration utilizing SAML, OAuth, or OpenID Connect protocols to ensure seamless compatibility with the VA Identity Provider while strictly adhering to federal security standards for identity management. Managed by the Technology Acquisition Center Nj under NAICS code 541512, the project aims to deliver a fully functional SSO authentication system. The opportunity was posted on October 30, 2026, with a response deadline of November 5, 2026, and specifies Rickreall as the place of performance.

Computer Systems Design Services

POSTED

about 16 hours ago

DEADLINE

Platform Onboarding and Training ServicesThe Platform Onboarding and Training Services subcontract, issued by the Department of Veterans Affairs Technology Acquisition Center Nj, focuses on providing technical setup and instructional support for prime contractors. The scope of work includes the delivery of five online onboarding programs, the configuration of systematic review project templates, and the provision of instructor-led training for up to ten learners. Key deliverables include the development of a searchable knowledge base and training materials that adhere to Section 508 compliance standards. The contractor is responsible for submitting all completed onboarding programs and detailed training logs. This effort falls under NAICS code 611430 and is designated for performance in Rickreall.

Professional and Management Development Training

POSTED

about 16 hours ago

DEADLINE

AI-Augmented Literature Review SaaS PlatformThis subcontract involves the provision of a cloud-based, AI-augmented literature review SaaS platform designed for prime contractors working on Department of Veterans Affairs projects. The selected provider will be responsible for hosting, maintenance, and security to enable the automation of full-text retrieval, data extraction, and article screening. Technical requirements include the implementation of an AI Reference Processing engine and SSO integration to ensure seamless access for authorized users. The platform must adhere to strict regulatory standards, including Section 508, WCAG 2.0, and Executive Order 13960. Managed by the Technology Acquisition Center Nj under NAICS code 513210, the contract focuses on delivering active platform access to streamline research workflows. The solicitation was posted on October 30, 2026, with a response deadline of November 5, 2026.

Software Publishers

POSTED

about 16 hours ago

DEADLINE

Brand Name or Equal DistillerSR Cloud-Based Literature Review Platform Software as a Service Support and Training

Solicitation # 36C10B27Q0085

The Department of Veterans Affairs, through the Technology Acquisition Center, is conducting market research via solicitation 36C10B27Q0085 to identify a provider for a brand name or equal DistillerSR cloud-based literature review platform. This Artificial Intelligence augmented Software as a Service solution is intended to support five VA Evidence Synthesis Program Centers located in North Carolina, California, Minnesota, Oregon, and Rhode Island. The platform must automate technical steps of the systematic review process, including article screening, data extraction, and full-text retrieval, while maintaining complete audit trails. The scope includes support for up to 2,500 projects in total, with 500 projects per center, and requires Single Sign-On integration. Key requirements include the delivery of five online onboarding programs within 30 days of award and the submission of a Contractor Project Management Plan. The contractor must adhere to federal standards for trustworthy AI and ensure Section 508 compliance and WCAG 2.0 accessibility. Performance will be monitored by the Contracting Officer's Representative using a Quality Assurance Surveillance Plan. Interested respondents, including authorized resellers and small businesses such as VOSB or SDVOSBs, must provide their Unique Entity Identifier, socioeconomic status, a technical approach not exceeding five pages, and a rough order of magnitude cost estimate. Responses are due by November 4, 2026, to the designated contracting points of contact.

Software Publishers

POSTED

about 16 hours ago

DEADLINE

DA01--VA-27-00011003 - Integrated OCDAO Support

Solicitation # 36C10B27Q0090

The Department of Veterans Affairs Technology Acquisition Center is seeking sources for Integrated OCDAO Support under solicitation 36C10B27Q0090. This effort provides coordinated contractor support to the Office of Information and Technology, Office of the Chief Data and Analytics Officer across five interdependent work streams: Enterprise Data and Analytics Integrator, Business Analytics and Metrics Success Support, Data Governance and Management Support, Enterprise Data Architecture Support, and Mission Success Support. The primary objective is to implement Zero Trust-aligned data inventory and classification practices consistent with OMB Memorandum M-22-09, mature the Enterprise Data Catalog, and support capital planning through reliable analytics. The period of performance consists of a one-year base period from February 1, 2027, to January 31, 2028, with four subsequent one-year option periods. The contract emphasizes rigorous security and compliance, requiring adherence to the Federal Information Security Modernization Act of 2014, FIPS Pub 199, and VA Cybersecurity Program directives. Contractors must comply with HIPAA regulations for handling protected health information and follow strict equipment security protocols, including the use of VA-approved encryption and the prohibition of Bluetooth unless FIPS 140-2 validated. Deliverables must meet Section 508 accessibility standards and WCAG 2.0 guidelines. For those proposing AI solutions, self-certification regarding unbiased AI principles and transparency documentation per OMB Memorandum M-26-04 is required. While the overall contract value is not specified, optional tasks are capped at 25 million dollars annually, totaling 125 million dollars over the contract duration. The government is considering set-asides for certified Veteran-Owned Small Businesses and Service-Disabled Veteran-Owned Small Businesses.

Other Computer Related Services

POSTED

about 16 hours ago

DEADLINE

Oracle Retail & SIM Production Operations SupportThis subcontract opportunity involves providing software development and production operations support for prime contractors working on Department of Veterans Affairs Veterans Canteen Service projects. The primary objective is to maintain and optimize the Oracle Retail and Store Inventory Management SaaS environment through a combination of technical maintenance, development tasks, and the delivery of production support reports to ensure a stable operational software environment. Managed by the Technology Acquisition Center Nj under the Department of Veterans Affairs, the project falls under NAICS code 541511. Interested parties should note the response deadline of November 5, 2026, for this specific technical support engagement.

Custom Computer Programming Services

POSTED

DEADLINE

Oracle Retail Insights Cloud Service SubscriptionThis subcontract, managed by the Department of Veterans Affairs Technology Acquisition Center Nj, involves the procurement of Oracle Retail Insights Cloud Service Advanced Edition SaaS subscriptions. These subscriptions are intended for prime contractors working on Veterans Canteen Service projects and cover both the base and option periods to ensure all Advanced Edition specifications are met. Eligible providers must be Authorized Oracle Distributors or Re-sellers and are required to provide an OEM authorization letter. The primary objective of the contract is the delivery of active SaaS subscription licenses and the necessary access to the cloud service. The solicitation was posted on October 29, 2026, with a response deadline of November 5, 2026, under NAICS code 513210.

Software Publishers

POSTED

DEADLINE

Cloud Security & Compliance Monitoring

Other Computer Related Services

POSTED

DEADLINE

Oracle Retail SaaS License Provisioning

Other Computer Related Services

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS