This Government Contract opportunity from District Of Columbia Courts was posted on September 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Service Management (ITSM) Implementation

Closed

Federal

Submission Closed09/10/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

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Solicitation # N6852027R1003

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AI Contract Overview

This subcontract opportunity with the District of Columbia Courts focuses on the end-to-end modernization of the IT Service Management suite. The selected provider will be responsible for conducting current-state assessments and gap analyses to design a future-state operating model. Key deliverables include the redesign of processes and the implementation of service catalogs and automation specifically utilizing the ServiceNow ITSM module. A critical technical requirement of the project is the environment upgrade from Yokohama to Australia to ensure a fully modernized ITSM production environment. The work will be performed in Washington, DC, under NAICS code 541511. Interested parties must note the response deadline of September 10, 2026.

General Info

DC Courts ITSM modernization using ServiceNow, including environment upgrade, due September 10, 2026.

Agency

District Of Columbia Courts

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Washington, DC, 20001, USA

Set-Aside

NONE

Documents

This scope was carved out of DCSC-26-RFP-118 .

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ServiceNow Enterprise Platform Implementation & Managed Adoption Services

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 4

subcontract

Response DeadlineSep 10

Deadline has passed

Submission Closed

09/10/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyDistrict Of Columbia Courts

ContactsNo contacts available

OfficeN/A

Organization / AgencyDistrict Of Columbia Courts

Office AddressN/A

ContactsNo contact information available

Full Description

Performs end-to-end modernization of the ITSM suite for prime contractors on District of Columbia Court System (DCCS) projects. Conducts current-state assessments, gap analysis, and future-state operating model design. Redesigns processes and implements service catalogs and automation using the ServiceNow ITSM module. Upgrades environment from Yokohama to Australia. Delivers a fully upgraded ITSM production environment.