This Subcontract opportunity from South Carolina was posted on May 29, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Support & Help Desk Services for Adobe Products

Closed

State & Local

Submission Closed06/26/2024, 08:00:00 PM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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about 9 hours ago

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AI Contract Overview

The College of Charleston is seeking a subcontractor to provide comprehensive IT support and help desk services specifically for Adobe products. The scope of work involves delivering Tier 1 and Tier 2 technical support to end-users, which includes managing ticketing systems, performing technical troubleshooting, and developing a knowledge base to improve user self-service and support efficiency. This opportunity was posted on May 29, 2024, with a response deadline of June 27, 2024. The contract falls under NAICS code 541511, focusing on custom computer programming services to ensure the effective deployment and maintenance of Adobe software across the institution.

General Info

Agency

South Carolina → College of Charleston

NAICS

541511 - Custom Computer Programming Services

Place of Performance

SC, USA

Set-Aside

NONE

Documents

This scope was carved out of 2024-SDM-000000229-IFB-T3.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Adobe Creative Cloud, Document Cloud and Software

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedMay 29

subcontract

Response DeadlineJun 26

Deadline has passed

Submission Closed

06/26/2024, 08:00:00 PM EDT

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Organization & Contact Information

AgencySouth Carolina → College of Charleston

ContactsNo contacts available

OfficeN/A

Organization / AgencySouth Carolina → College of Charleston

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver Tier 1 and Tier 2 technical support for end-users experiencing issues with Adobe software, including ticketing, troubleshooting, and knowledge base development.