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This Government Contract opportunity from Florida was posted on June 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IT Support and Help Desk Services for Swivl Platform

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
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Solicitation # RFI-2027-DES-01-NECSES
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Dhhs-Division Of Human Services

POSTED

1 day ago

DEADLINE

in 16 days

AI Contract Overview

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The contract entails providing ongoing technical support for the Swivl software platform within a K-12 educational setting, focusing on troubleshooting, account management, and help desk operations tailored to the needs of schools and educators. Support services must be delivered reliably and efficiently to ensure uninterrupted use of the Swivl system, which is critical for classroom recording, video capture, and instructional technology integration across the Florida School for the Deaf and the Blind’s operations. The contractor is expected to respond promptly to user issues, manage user accounts and permissions, and provide clear guidance to staff and students with varying levels of technical proficiency. The solicitation is classified as a subcontract under NAICS code 541512, indicating it falls under computer systems design and related services, and was posted on June 23, 2026, with a response deadline of June 26, 2026. The contracting entity is the Florida School for the Deaf and the Blind, located in Florida, and the services are to be performed in alignment with the institution’s educational mission. While specific performance locations and point of contact details are not provided, the work is directly tied to supporting digital learning infrastructure in a specialized educational environment. All proposals must demonstrate experience in delivering technical support in K-12 contexts and familiarity with the Swivl platform or similar classroom technology systems.

General Info

Provide ongoing Swivl technical support for K-12 schools at Florida School for the Deaf and the Blind.

Documents

This scope was carved out of IA-26-170.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Intent to Award Single Source provider for Swivl proprietary software licenses

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida School for the Deaf and the Blind
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Ongoing technical support for Swivl software users, including troubleshooting, account management, and help desk operations in a K-12 educational environment.

More opportunities from Florida School for the Deaf and the Blind

Same awarding agency

NAICS: 237310
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Solicitation # RFP-27-063
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