This Government Contract opportunity from Florida was posted on June 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
IT Support and Help Desk Services for Swivl Platform
Contract Overview
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AI Contract Overview
The contract entails providing ongoing technical support for the Swivl software platform within a K-12 educational setting, focusing on troubleshooting, account management, and help desk operations tailored to the needs of schools and educators. Support services must be delivered reliably and efficiently to ensure uninterrupted use of the Swivl system, which is critical for classroom recording, video capture, and instructional technology integration across the Florida School for the Deaf and the Blind’s operations. The contractor is expected to respond promptly to user issues, manage user accounts and permissions, and provide clear guidance to staff and students with varying levels of technical proficiency. The solicitation is classified as a subcontract under NAICS code 541512, indicating it falls under computer systems design and related services, and was posted on June 23, 2026, with a response deadline of June 26, 2026. The contracting entity is the Florida School for the Deaf and the Blind, located in Florida, and the services are to be performed in alignment with the institution’s educational mission. While specific performance locations and point of contact details are not provided, the work is directly tied to supporting digital learning infrastructure in a specialized educational environment. All proposals must demonstrate experience in delivering technical support in K-12 contexts and familiarity with the Swivl platform or similar classroom technology systems.
General Info
Place of Performance
FL, USASet-Aside
Documents
This scope was carved out of IA-26-170.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Intent to Award Single Source provider for Swivl proprietary software licenses
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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