IT Support for Defense Generator and Rail Center (DGRC), Ogden, UT

This requirement is for a contractor to provide nonpersonal services to the Anniston Army Depot. The services will be performed at the Hill Air Force Base, Utah and Anniston Army Depot. The contractor shall provide support for two domains; Hill AFB and Anniston Army Depot. The Contractor shall take trouble calls and work at DGRC on an on-call basis to provide technical support in the setup, configuration, diagnostic troubleshooting and installation operation of microcomputers and laptops related to software, peripheral equipment, and networks for DGRC. The contractor shall provide Local Area Network (LAN) services for assigned multi-user and standalone computer systems. The IT Support shall be for a one-year base period beginning at contract award, plus two one-year options. The contractor shall provide trained personnel with general knowledge of computer capabilities and possess communication skills to interact with a wide range of agency personnel in obtaining or providing information regarding the operation of automation hardware/software. The contractor shall provide IT services including all labor, equipment, special tools, materials, documentation, transportation, schematics, common tools of the trade, and any other items necessary to provide the required support. Please review attached Statement of Work for further instructions and requirements. North American Industry Classification System Code is 541513 and the associated size standard is 500 employees. This solicitation will be issued electronically in accordance with FAR 4.502, and 5.102(a); therefore hardcopies will not be provided. Proposals submitted must be in electronic format as stated in the solicitation. Vendors wishing an electronic copy may download it on or after the issue date by accessing the following address via the Internet: https://www.fbo.gov. CAUTION: This solicitation will be issued electronically as will any amendments thereto. Because of this, the Government is under no obligation and is, in fact, unable to maintain a bidder's mailing list. It is therefore incumbent upon any interested parties to periodically access the above Internet address in order to obtain any amendments which may be issued. Failure to obtain any said amendments and to respond to them prior to the date and time set for receipt of proposals may render your proposal non-responsive and result in the rejection of your proposal. POINT OF CONTACT: Marquetta Taylor, +1 (555) 000-0000, E-Mail: contact@example.gov.