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Remote Imaging Systems Support & Software Update Services

Active
Federal

Contract Overview

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The Remote Imaging Systems Support and Software Update Services subcontract involves providing specialized remote technical assistance and software management for prime contractors working on Department of Veterans Affairs medical facility projects. The scope of work includes delivering telephone-based technical support, performing remote diagnostic analysis of equipment failures, and deploying critical software updates through secure VPN and network connectivity. To be eligible for this engagement, the provider must maintain authorized Philips software licenser status to ensure the delivery of updated system software and effective remote technical resolutions. This effort is managed under the Department of Veterans Affairs Network Contract Office 02 and falls under NAICS code 541513.

General Info

Remote technical support and software updates for VA medical facilities via Philips licenser.

NAICS

541513 - Computer Facilities Management Services

Place of Performance

NY

Set-Aside

NONE

Documents

This scope was carved out of 36C24227Q0100.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J065--Philips Imaging Equipment Full-services for Bronx

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides remote technical assistance and software management for prime contractors on Department of Veterans Affairs (VA) medical facility projects. Performs telephone-based technical support, remote diagnostic analysis of equipment failures, and deployment of software updates via secure VPN/network connectivity. Requires authorized Philips software licenser status. Delivers updated system software and remote technical resolution.

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