ITB Service of Process

The Florida Department of Legal Affairs, Office of the Attorney General (OAG), has issued Invitation to Bid (ITB) ITB-13028 seeking qualified vendors to provide comprehensive service of process functions. This contract covers service of process within Florida, throughout the United States including territories, and internationally. The services must comply with Florida Statutes Chapters 39 and 48, Florida Rules of Civil and Juvenile Procedure, and relevant laws in other jurisdictions where service is performed. Vendors are required to maintain secure online reporting platforms, submit thorough documentation of service attempts, and ensure timely communication with the OAG. The contract’s duration is five years beginning no earlier than September 10, 2025, with options for up to three one-year renewals contingent upon satisfactory performance and funding availability. Bidders must submit comprehensive proposals in a two-part sealed format consisting of a technical volume and a price volume, including mandatory certifications and disclosures regarding legal compliance and ethical standards. Evaluation is conducted on a Lowest Price Technically Acceptable basis, with strict pass/fail responsiveness criteria and price weighted by service area and service type, emphasizing routine service delivery. Pricing details are to be submitted but were not provided in the solicitation documents. The contract incorporates specific clauses from PUR 1000 and related vendor certification forms with notable conditions such as rejecting one dispute resolution clause alternate, requirements for background checks and CJIS training for personnel, data security and audit rights reserved by the state, and prohibitions against assignment without written approval. Invoicing will be handled electronically via OAG-specific templates, and payments adhere to Florida statutory regulations. The OAG actively oversees acceptance and contract compliance, reserving the right to reject services not meeting the established statutory and contractual performance standards. Vendors must adhere to rigorous submission procedures, including physical delivery of proposals in PDF format with no electronic submissions accepted.