This Sources Sought opportunity was posted on August 30, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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J--Dexis/Dexcare service agreement and sensor replacement

Awarded

VA24811RQ1344Federal

Submission Closed08/31/2011, 05:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 423450

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Solicitation # AG-RSCH-ITB-6627

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Solicitation # AG-RSCH-ITB-6627

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AI Contract Overview

The Department of Veterans Affairs Medical Center in West Palm Beach, Florida, is conducting market research to award a sole source contract for telephone service support and maintenance of a DEXIS Dental PACS system and six specific sensors. The performance period runs from October 1, 2011, through September 30, 2012. The selected contractor must provide manufacturer trained service engineers to deliver full phone support during specified weekday hours, live remote assistance, and priority overnight replacement of critical parts such as sensors, PC cards, and USB controllers. The contractor is required to provide all necessary parts, labor, and safety updates while maintaining 24 hour access to required components. Compliance measures include providing evidence of factory training for technicians, submitting detailed service reports to Biomedical Engineering within 24 hours of completion, and applying certification labels to equipment. This notice serves as a sources sought effort to identify any capable vendors who can operate within the proprietary parameters of the equipment before the final procurement is made.

General Info

Agency

N/A

Contract Value

$11,512.5

NAICS

423450 - Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers

Place of Performance

FL, USA

Set-Aside

NONE

Awardee

DEXIS LLC

Award Issued Date

10/01/2011, 12:00:00 AM UTC

Documents

No documents available

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AI Contract Breakdown

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Timeline

PhaseAwarded

PostedAug 30

Sources Sought

AwardedOct 1

Contract was awarded

Submission Closed

08/31/2011, 05:00:00 AM UTC

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Organization & Contact Information

AgencyN/A

ContactsNo contacts available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

ContactsNo contact information available

Full Description

548-12-1-5555-0015 NOTICE OF INTENT/SOURCES SOUGHT & STATEMENT OF WORK The Department of Veterans Affairs Medical Center in West Palm Beach Florida intends on awarding a Sole Source Contract for the following SOW as noted by the justification attached. Market research has shown there is no other suitable vendor, however the intention is to insure through this Sources Sought that the ultimate procurement of the services be made available to any vendor that is indeed capable of providing those services without damage, absence of use and with warranty including ability to perform with the proprietary parameters. Please contact contact@example.gov stating the capability. THIS IS NOT A SOLICITATION, merely market research. I. INTRODUCTION AND SCOPE OF WORK This contract is to provide telephone service support on the DEXIS equipment as identified below, located at the Department of Veterans Affairs Medical Center, West Palm Beach, FL. Services shall be performed by manufacturer trained service engineers. Coverage shall begin on 10/01/11 and end on 9/30/12. Service agreement for DEXIS "DExcare" Xray system to include full phone support and sensor replacement (6). Equipment: DEXIS Dental PACS System DEXIS Sensor SN: 0601022 DEXIS Sensor SN: 0709136 DEXIS Sensor SN: 0834167 DEXIS Sensor SN: 0102331234 DEXIS Sensor SN: 0112132913 DEXIS Sensor SN: 0112134003 II. REQUIREMENTS Contractor shall provide maintenance services in accordance with manufacturer's specifications and as outlined below: 1) Provide all parts, labor, and any updates/upgrades that address efficacy and safety issues. 2) The telephone support shall include 8:00 am to 8:00 pm Monday through Thursday, and 8:00 am 6:00 pm Friday. Provide live remote assistance via modem for hardware/software and technical support, diagnostic callback response. 3) Provide priority overnight replacement of parts including sonsor, PC card, or USB controller. 4) Contractor shall have twenty-four (24) hour access to all needed parts. 5) Contractor shall provide evidence of factory training for each service engineer upon request. 6) Contractor shall apply gummed label, dated and signed, certifying performance and safety to meet manufacturer's published specifications as of that date. III. PROGRESS AND COMPLIANCE A. Vendor shall provide evidence of factory training for each service technician upon request. B. Contractor shall provide certification worksheets on each machine tested. C. Contractor shall contact Biomedical Instrumentation, +1 (555) 000-0000 to arrange for service. D. Service reports shall be provided to Biomedical Engineering within 24 hours of completing service. The report shall include complete details of all work performed. E. The contractor shall provide certification in the form of technical documentation, original invoice, or service documentation that the quality of updates and upgrades is sufficient to guarantee continued performance and operation of the system listed in this contract.