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This Pre-Solicitation opportunity was posted on May 25, 2004. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

J -- Maintenance & Repair of 9 Bell & Howell Mail-Star 500 Inserters.

Closed
TIRNO-04-R-00013Federal

Contract Overview

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The IRS is seeking a sole source contract with Bowe Bell & Howell to provide maintenance and repair services for Mail-Star 500 Multi-Functional Document Handling Systems across nine Submission Processing Campuses. The contract structure consists of a 12-month base period followed by four one-year option periods. These systems are critical to the daily processing of tax returns and taxpayer correspondence, performing essential tasks such as cutting, folding, inserting, and sorting mail. Service requirements vary by location, with full maintenance for sites in Fresno, Kansas City, Andover, Atlanta, Memphis, and Philadelphia, while Austin, Cincinnati, and Ogden will receive unscheduled on-call support. The scope of work includes providing certified field Customer Service Engineers at six locations, three dedicated plant-based support engineers, and access to proprietary software, firmware, and hardware expertise. Additionally, the contractor must provide an equivalent test system and special field support at their plant to ensure continued operational flow.

General Info

Agency

N/A

NAICS

811219 - Other Electronic and Precision Equipment Repair and Maintenance

Place of Performance

IRS Submission Processing Campus (SPC) locations: Andover, MA; (Atlanta) Chamblee, GA; Austin, TX; (Cincinnati) Covington, KY;

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhaseClosed
Posted

Sources Sought

Type Changed

Sources Sought → Presolicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts1 person available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
J. DavidScarceContract Specialist

Full Description

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The IRS intends to award a sole source contract to Bowe Bell & Howell (BB&H) for a potential base period (12 months) and 4 1-year Option Periods for maintenance and repair services for Multi-Functional Document Handling Systems (MDHS) at the nine (9) IRS Submission Processing Campuses (SPC) (formerly referred to as Service Centers). The MDHS is a BB&H Mail-Star 500 Inserter. This BB&H equipment contains proprietary software, firmware, hardware, and electronic system designs for processing mail on a daily basis. The Base Period will require that two MDHS units be maintained at the Fresno SPC and Kansas City SPC. With the exercise of Option Period l, the requirement will revert to 1 MDHS per each of these locations. The maintenance and repair services at the Andover, Atlanta, Memphis and Philadelphia will be one (1) MDHS per SPC for the Base Period and all 4 1-Year Option Periods. The MDHS units at the Austin, Cincinnati, and Ogden SPCs will require only Unscheduled On-Call maintenance. The Inserters are used to cut, fold, insert, out-sort file, and sort finished mail pieces by weight. These systems are used in the main stream processing of tax returns and related taxpayer correspondence, thereby making their scheduled operation critical to the overall continued tax processing flow within each IRS SPC's daily outgoing mail. This requirement is for: (1) one (1) certified contractor field Customer Service Engineer (CSE) at the six (6) IRS SPCs and On Call Services at the remaining three SPCs, for an eight (8) hour shift. Hours will depend on the site requirement; (2) three (3) dedicated support engineers located at the contractor's plant; (3) other plant support personnel with proprietary experience on all MDHS software, firmware, and hardware, plus other MDHS maintenance support services; and (4) MDHS "equivalent" test system and special field support at the contractor's plant. Interested firms may identify their interest and capability to respond to the requirement IN WRITING ONLY. NO TELEPHONE REQUESTS WILL BE ACCEPTED. See Numbered Note 22.

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