This Pre-Solicitation opportunity was posted on May 25, 2004. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
J -- Maintenance & Repair of 9 Bell & Howell Mail-Star 500 Inserters.
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The IRS is seeking a sole source contract with Bowe Bell & Howell to provide maintenance and repair services for Mail-Star 500 Multi-Functional Document Handling Systems across nine Submission Processing Campuses. The contract structure consists of a 12-month base period followed by four one-year option periods. These systems are critical to the daily processing of tax returns and taxpayer correspondence, performing essential tasks such as cutting, folding, inserting, and sorting mail. Service requirements vary by location, with full maintenance for sites in Fresno, Kansas City, Andover, Atlanta, Memphis, and Philadelphia, while Austin, Cincinnati, and Ogden will receive unscheduled on-call support. The scope of work includes providing certified field Customer Service Engineers at six locations, three dedicated plant-based support engineers, and access to proprietary software, firmware, and hardware expertise. Additionally, the contractor must provide an equivalent test system and special field support at their plant to ensure continued operational flow.
General Info
Agency
Place of Performance
IRS Submission Processing Campus (SPC) locations: Andover, MA; (Atlanta) Chamblee, GA; Austin, TX; (Cincinnati) Covington, KY;Set-Aside
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Timeline
Submission Closed
Organization & Contact Information
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