J065--36C25926Q0552| Request for Quote on NXStage System One Maintenance for Rocky Mountain Regional VA Medical Center

The U.S. Department of Veterans Affairs, through Network Contracting Office 19 in Greenwood Village, Colorado, is seeking a firm-fixed price contract for comprehensive maintenance services for two NxStage System One dialysis units, serial numbers 57375 and 57734, located at the Rocky Mountain Regional VA Medical Center in Aurora, Colorado. The contract will cover scheduled and unscheduled maintenance, annual preventive inspections, remote diagnostics, software upgrades, parts replacement, and 24/7/365 telephone technical support, with an on-site response requirement of no more than one business day for critical failures and priority next-business-day morning shipping by 10:30 a.m. MST for non-critical needs. The base performance period runs from August 1, 2026, to July 31, 2027, with up to two option years available for extension, bringing the total potential contract duration to five years and six months, including possible service extensions not to exceed six months. Offerors must provide a fully qualified Field Service Engineer and an alternate, each with formal training on the equipment and at least two years of hands-on experience maintaining the NxStage System One, and must maintain a physical business presence with full-time staff. Proposals must be submitted electronically via email no later than July 9, 2026, at 12:00 p.m. Mountain Time, and consist of three mandatory volumes: technical capability demonstrating compliance with the Performance Work Statement, a completed price schedule covering base and all option periods, and past performance documentation limited to three relevant examples. The evaluation is conducted on a comparative basis, prioritizing technical capability and quality as a non-negotiable gate—failure to meet specifications disqualifies an offer regardless of price—followed by price reasonableness and past performance relevancy. The government reserves the right to select a higher-priced quotation if it provides additional benefits. Contractors are required to comply with strict VA security protocols including FIPS 140-2 encryption for sensitive data, adherence to VA Directive 0710 for background investigations, and restrictions on system access only to the minimum necessary. All deliverables become the property of the U.S. Government with unlimited rights, and subcontractors are bound by the same terms as the prime contractor, with liability flowing back to the prime. Offerors must certify compliance with multiple federal regulations, including Buy American Act, labor standards exemptions, trafficking in persons, and tax requirements,