J065--Exac Trac Equipment Maint & Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The James A. Haley VA Medical Center in Tampa, Florida, plans to award a sole-source contract to Lovell Government Services for comprehensive hardware and application support of the ExacTrac X-Ray and Frameless SRS systems, with the period of performance running from September 15, 2026, to September 14, 2027. Support services include remote application assistance Monday through Friday, 8 a.m. to 5 p.m. EST, with an initial response time of 15 to 30 minutes during those hours, as well as 24x7 website access for customer downloads. The contractor will provide firmware updates upon new releases, maintenance and repair encompassing parts and labor—excluding damage due to negligence—and offer a 24- or 48-hour loaner device at no extra cost, subject to stock availability. An annual onsite preventative maintenance visit by the manufacturer is also included. The government is responsible for completing system deployment and user training provided by the contractor. The North American Industry Classification System code is 811210, covering electronic and precision equipment repair and maintenance. Responses must be submitted by August 13, 2026, at 10 a.m. EST and must include a manufacturer authorization letter confirming Lovell Government Services’ eligibility to perform the work. This notice is for information and planning only and does not constitute a solicitation or binding contract.
General Info
Agency
NAICS
Place of Performance
FLSet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
24x7 website access for customer download of information 15- 30-minute initial response Monday Friday 8am 5pm EST Firm ware Updates as upon new releases of software Maintenance and repair to include parts and labor (not including negligence) 24/48 Loaner at no additional charge (subject to availability of stock) One (1) annual onsite manufacturer preventative maintenance schedule
Period of Performance: 9/15/2026 to 9/14/2027. Government Responsibilities: Government is responsible for completing deployment and education training provided by the Contractor. The Contractor is responsible for hardware and software application support.
The North American Industry Classification System (NAICS) code is 811210, Electronic and Precision Equipment Repair and Maintenance.
Any information regarding this requirement must be received no later than 8/13/2026 @ 10:00 AM EST. Please provide a letter from the manufacturer stating authorization to work with Lovell Government Services.
DISCLAIMER This request for information is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this request for information that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.
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