J066--Sakura Service Agreement | Follow on Base+4 | Start: 1/21/27 Columbus VAACC
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The Department of Veterans Affairs Network Contracting Office 10 is soliciting a firm-fixed-price service agreement for the maintenance of Sakura instruments at the Chalmers P. Wylie Ambulatory Care Center in Columbus, Ohio. The contract, designated for HUBZone small businesses, covers a base year starting January 21, 2027, with four one-year options. The scope of work includes planned and corrective maintenance, emergency services, labor, parts, and technical support for specific equipment, including Tissue-Tek VIP 6 AI Processors, a Tissue-Tek Film Coverslipper, and a Tissue-Tek Prisma Plus. All services and parts must meet or exceed Original Equipment Manufacturer (OEM) standards. Award will be based on the Lowest Price Technically Acceptable (LPTA) method. Offerors must demonstrate competency in servicing the specified equipment and provide detailed plans for OEM parts acquisition and field service reporting. Key performance requirements include a telephone response within 24 hours of notification for unscheduled maintenance and equipment restoration within 72 hours. Additionally, field service reports must be submitted to the Healthcare Technology Management Department within 15 days of each visit. Proposals are due by November 12, 2026, via electronic email submission.
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