Janitorial Services for Army Recruitingg Office, Suite B1, 3122 Kuhio Hwy, Lihue, Kauai

The U.S. Army Corps of Engineers, Honolulu District is conducting a market research to identify potential sources with the technical capability necessary to perform janitorial services for the Army Recruiting Office located in Lihue, Kauai. Contractor shall furnish necessary management, labor, supervision, materials, equipment, transportation, and other incidental services to perform service in accordance with the Scope of Work entitled, "Janitorial Services for Army Recruiting Office, Suite B1, 3122 Kuhio Hwy, Lihue, Kauai", dated 7 April 2009. CLIN 0001, 3X / Week, Weekly & Monthly Service, 12 MOS @ $_________ = $____________; CLIN 0002, Semi-Annual Service, 2 EA @ $_________ = $____________. This is a commercial services and firm fixed-price requirement. The previous Contractor was: Lautiej, Ano DBA Quality Cleaning Svcs, in the total amount of $4,289.12. SCOPE OF WORK: JANITORIAL SERVICES FOR ARMY RECRUITING OFFICE, SUITE B1, 3122 KUHIO HWY, LIHUE, KAUAI, DATED 7 April 2009. The contract work consists of furnishing all management, labor, equipment, tools, materials, and supplies to provide janitorial services for 12 months after award of purchase order, at the following location: Army Recruiting Office, Suite B1, 3122 Kuhio Hwy, Lihue, Kauai, approximately 345 square feet. 1. SECURITY GUIDELINES: a. Working Hours. All janitorial cleaning shall be done between the hours of 8am to 12 noon, Monday through Friday only, during an appointment time, scheduled in advance, with each recruiting service. If a Federal Holiday occurs on one of the regular scheduled workdays, the janitorial cleaning shall be done on the next scheduled workday. No cleaning shall be done on Federal Holidays. b. Keys. All keys (original and duplicates) to Government Leased facilities issued to contractors will be returned immediately to Government personnel or US Army Corps of Engineers Representative. No keys to Government Leased facilities are to be given to Janitorial cleaning staff under any circumstances. c. Process. A Military Service Representative shall unlock doors for janitorial staff and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. The military representative shall be present in the facility a minimum of 15 minutes prior to scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for janitorial contractor to show up for cleaning. Failure to show-up for a scheduled appointment time by the cleaning contractor, wages will be docked for that days cleaning and reported immediately to the US Army Corps of Engineers representative responsible for that station. It should be noted that in multi-service stations, if the cleaning contractor is actively working in another services area, the service representative should not leave or mark this as a no-show. Arrangements should be made as soon as possible with the Contractor on site. If the Military Service representative is a no-show for the cleaning contractor at the scheduled appointment time, the cleaning contractor will not make up that day's cleaning. Janitorial staff shall report to clean on the next scheduled cleaning appointment time. The cleaning contractor shall immediately report no-shows by Military Service Representatives to the US Army Corps of Engineers representative responsible for that location so that Service Commands may take appropriate action. d. Check off sheet. A check off sheet shall be posted in each service space and common areas, and shall be filled out by the janitorial staff and signed off on after each cleaning, that the specified work has been completed in a satisfactory manner. Work completed should be verified with the military representative present in the facility via survey to assure that the work is done to their reasonable satisfaction. 2. BACKGROUND INVESTIGATIONS: All janitorial employees will have a background check investigation and an identification card. The contractor will be required to provide identification cards to their employees who will provide services to the recruiting offices. These identification cards should include as a minimum, the name of the company, a clear legible employee photograph, employee's name, signature, date of birth, eye color, sex, height, weight and the signature, date and phone number of the company representative issuing the card. The card should be made tamper proof by laminating it in plastic. The employee will maintain the card on their person and present it to government officials when requested. 3. THREE TIMES A WEEK WORK (Three times a week): A. Empty trash - empty waste receptacles into plastic bags, secure with bag ties, remove all trash from the premises and dispose of all trash properly. The Contractor shall furnish plastic liners for each waste receptacle and shall replace soiled or torn liners. Wash out and scour all waste baskets once a month for smell control. Performance rating criteria: All waste receptacles will be empty and have clean untorn liners and present a neat appearance. B. Dusting of Various Surfaces - Dust/wipe using a damp cloth or a treated dust cloth all fixtures, furniture, table tops, desk surfaces, etc. Do not disturb papers left on tables and other furniture. Performance rating criteria: Dusted surfaces shall be free of visible dust, dirt, lint, and cobwebs. 4. WEEKLY WORK (Once a week): Vacuum carpet. Thoroughly vacuum all accessible carpet with beater-bar type vacuum. Move waste receptacles, chairs, and other easily moveable items to vacuum the carpet underneath. Do not stack such items on desks or other furniture. Performance rating criteria: Vacuumed carpet including corners shall be free of visible dust, dirt, and litter and have a uniform appearance. Moved items shall be returned to their proper positions when the vacuuming is completed. 5. TWICE MONTHLY WORK (Twice a month): A. Clean windows - Wash all windows, inside and outside. Use clear water or an approved glass cleaner to clean both sides of all windows. Performance rating criteria: Cleaned windows shall be free of dust, dirt, film, smudges, streaks, and missed spots. Window sashes and sills and other surrounding areas of windows shall be wiped free of drippings and other water marks. B. Dust mini-blinds - Dust/vacuum or wipe down with a clean damp cloth, both sides of mini-blinds. Performance rating criteria: All blinds and its surrounding areas including window frames and floors shall be clean and free of all dust, dirt, smudges, streaks, missed spots, drippings, and other water marks. 6. SEMI-ANNUAL WORK (Twice per contract period): Shampoo carpet in the months of February and August. Separate appointments shall be made for all periodic carpet cleaning at a time, which will allow for ample time for damp carpets to dry without undue traffic from normal business activities. To best accomplish this means, it may be necessary to schedule carpet cleanings later in the day on Fridays to allow drying time. A Service Representative must be physically present during all carpet cleaning. Use an approved shampoo to thoroughly shampoo all accessible carpet. Use an approved stain remover to remove other-than-permanent (removable) stains. Remove as much furniture from the area as is practical to shampoo the carpet underneath. Performance rating criteria: Shampooed carpet shall be free of embedded dirt and removable stains. Moved items shall be returned to their proper positions when the carpet is dry. 7. MISCELLANEOUS ITEMS: Fluorescent light tubes/light bulbs - Replace fluorescent light tubes and or light bulbs when burnt out. Replace with same wattage and style to match existing bulbs and fixtures. Performance rating criteria: All burnt out fluorescent light tubes and light bulbs are replaced within 2 working days of notification by the Contracting Officer or Representative or when detected by contractor or contractor's agents during scheduled office cleaning periods. 8. MISCELLANEOUS SUPPLIES: The Contractor shall submit a delivery ticket to the Contracting Officer or his/her representative (specifying the item and quantity) whenever supplies are replaced. 9. QUALITY CONTROL/QUALITY ASSURANCE a. Quality Control. An approved Quality Control Program shall be in place prior to commencement of services. As changes occur, an updated program shall be furnished to the Contracting Officer or Representative for approval. The program shall include, but is not limited to the following: 1. An inspection system to cover all the services to be performed under the contract. It must specify the areas to be inspected on either a scheduled or unscheduled basis, how often the inspections will be accomplished, and the title of the individual(s) who will do the inspections. 2. A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. 3. Furnishing a copy of the inspection reports for inspections conducted by the Contractor during the 1st through the last day of the month to the Contracting Officer or Representative within two working days after the last day of the month. b. Quality Assurance. Tasks shall be accomplished in accordance with contract specifications. The Contractor will not be paid for services not meeting the specifications set forth in this contract. c. Items 3 through 8 SOW Performance MATRIX Performance-based Matrix Performance Task Indicator to be Monitored Standard for Successful Performance Quality Assurance Surveillance Plan 3. THREE TIMES A WEEK WORK Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. 4. WEEKLY WORK Scheduled Check off sheet (Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. 5. TWICE MONTHLY WORK Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. 6. SEMI-ANNUAL WORK Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. 7. MISCELLANEOUS ITEMS Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. 8. MISCELLANEOUS SUPPLIES Scheduled Check off sheet Report within the window of fime for scheduled appointment. 100% compliance Monitor Check off sheet. Government analysis of solicited and unsolicited feedback from all applicable resources. Contractor Manpower Reporting. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address https://contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contract name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including sub-contractors); (8) Predominate Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Estimated data collection cost; (10) Organization title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for purposes of reporting this information); (11) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files form a contractor's system to the secure web site without the need for separate data entries for each required data element at the website. The specific formats for XML direct transfer may be downloaded at the website. Designated POC for Kauai Army Recruiting Office: U.S. Army Recruiting Office, SSG Richard H. Basl, United States Army Recruiting, Lihue, Kauai, HI 96766; Office: 1-808-246-2446; Cell: 1-877-798-4690/512-351-5305. All responses should be sent via e-mail to linda.n.oshiro@usace.army.mil. The deadline for submitting responses is 15 May 2009, 2:00 p.m., Hawaiian Standard Time.