This Solicitation opportunity from California was posted on September 9, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Language Translation and American Sign Language Services
Contract Overview
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AI Contract Overview
The City of Sacramento is seeking a qualified provider to deliver comprehensive American Sign Language (ASL) and multilingual interpretation and translation services over a five-year period, addressing the needs of its diverse population, which includes many individuals with limited English proficiency. The contract encompasses in-person interpretation in ASL and multiple languages, available 24/7 with a response time of within two hours for scheduled requests, as well as video remote interpreting (VRI) services accessible around the clock with interpreters ready within one hour. The provider will also be responsible for translating critical written materials such as emergency documents and public safety announcements, ensuring culturally appropriate and accurate translations, with expedited services available within 24 hours for urgent cases. To meet short-notice demands, the provider must maintain a roster of on-call interpreters and translators, supported by ongoing quality assurance measures including regular training, performance evaluations, and strict adherence to confidentiality and ethical standards. The scope of services includes interpretation for a variety of events beyond emergency situations, such as City Council and Commission meetings, high-profile citywide events, and outreach or marketing programs. The contract, valued between five and fifteen million dollars, is open for responses until October 14, 2024, and aims to ensure accessible communication for all residents, reflecting the City’s commitment to inclusivity and effective public engagement.
General Info
Place of Performance
CA, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from California → City of Sacramento
Same awarding agency
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