LES GMC HEALTH INSURANCE SERVICES

The United States Embassy in Abuja is soliciting proposals for locally employed staff health insurance coverage under solicitation number 19N10226R0003, with a deadline for submissions on July 15, 2026, at 11:59 pm WAT. The requirement is for comprehensive medical insurance coverage for current and future eligible employees and their dependents, with minimum benefit levels mandated for hospitalization, emergency services, ambulance transport, outpatient care, rehabilitative services, and HIV/AIDS treatment up to $10,000 per individual per contract year. Proposals must include fixed pricing for both base year and all option years, with no separate or hidden charges permitted, and must be submitted electronically in English as a single file not exceeding 25MB in MS Word, Excel, or PDF format to Abujaprocbids@state.gov, clearly labeled with the solicitation number. Offerors must be registered in the System for Award Management (SAM) and provide proof of registration, including their UEI number, as failure to do so will render the proposal non-responsible. The award will be granted to the lowest-priced, technically acceptable, and responsible offeror, with evaluations based on pass/fail gates including licensure/certification, fixed pricing compliance, adherence to Section L requirements, and overall conformity with all solicitation terms. The contract is structured as a requirements-type agreement with a one-year base period and four one-year option periods, for a potential total duration of five years, plus an optional six-month extension under specific conditions. Pricing is based on bi-weekly rates for basic and catastrophic coverage, with estimated enrollment figures provided for employees, spouses, and dependent children across all periods. Proposals must be divided into three volumes: administrative (including executed SF-33 and Section K certifications), price (with complete base and option year pricing), and technical (detailing coverage against Section C requirements, preferably in table format). Offerors must demonstrate operational viability through recent financial audits, a quality assurance plan, and proof of a physical presence in Nigeria or a plan to establish one within 30 days of award. The Contractor must designate a qualified point of contact with at least two years of insurance industry experience and the ability to communicate in English. The Contracting Officer’s Representative, a Human Resources Specialist, will monitor performance, review invoices, maintain eligibility lists, and handle complaints, with a service standard limiting customer complaints to no more than five per month. The Government retains