Locksmith Services

BakerRipley is soliciting proposals for comprehensive locksmith services to protect its assets across various facility locations in Houston and Pasadena, Texas. The scope of work includes the installation, repair, and maintenance of commercial lockable hardware, magnetic keying systems, and automatic electric doors, as well as the design and maintenance of master key systems. A critical requirement is the provision of 24/7 emergency services with a same-day response time, specifically within two hours during regular business hours and four hours during holidays or after-hours. Additionally, the contractor must be capable of providing Medeco Security Keys using MX key blanks. The contract is intended for a term of up to five years, consisting of an initial term and four optional one-year renewals. Qualified vendors must ensure all assigned locksmiths possess at least five years of field experience and maintain all necessary city, state, and federal licenses. Proposals will be evaluated based on a weighted scoring system focusing on customer service, cost effectiveness, vendor experience, safety and training, company narrative, and back-office administration. The agency prefers contractors who can perform all work in-house to protect brand secrets and ensure timely delivery. Interested vendors must submit a complete proposal package via email by November 4, 2026, including a detailed qualifications form, an Excel bid sheet with material markup percentages, and ten signed certification forms covering areas such as conflict of interest, drug-free workplace, and financial information. Award decisions will be based on the proposal determined to be most advantageous to the agency, rather than solely on the lowest price. All work performed under the contract must be approved via a work order number and adhere to applicable fire exit and door hardware codes.