R--MACA - DISPATCH SERVICES

The Department of the Interior, through Ser South Mabo (54000), is seeking qualified contractors to provide 24-hour dispatch services for the National Park Service at Mammoth Cave National Park in Kentucky under solicitation 140P5326Q0026. The contract requires continuous monitoring of assigned radio frequencies and 9-1-1 center telephones, proactive officer safety checks for law enforcement rangers, DMV and NCIC data support including warrant verification and administrative messaging, and radio broadcasts of Kentucky BOLOs related to officer safety threats. Services must meet professional standards comparable to law enforcement and sheriff department communications centers. The base year performance period runs from July 28, 2026, to July 27, 2027, with four optional one-year extensions through July 27, 2031, subject to government exercise. The solicitation is full and open, with no set-aside, and is classified under NAICS code 922120. Proposals must be submitted via email by 4:00 PM EST on June 4, 2026, to Marilia_Mateo@ios.doi.gov with the subject line “QUOTE - 140P5326Q0026,” and must include a completed RFQ, detailed cost breakdown, Unique Entity Identifier (UEI), business size, point of contact information, acknowledgment of amendments, and a statement affirming agreement with all terms or listing specific exceptions with rationale. Offerors must also furnish representations and certifications per FAR 52.212-3, electronically via SAM.gov where applicable, and include their EFT indicator if applicable. The Government will evaluate proposals based on Technical Approach, Past Performance, Experience, and Technical Capability as the most significant factors, with Cost considered only when proposals are substantially equal. No discussions are planned prior to award. Successful contractors must comply with stringent payment protocols using the Treasury’s Invoice Processing Platform (IPP), submitting electronic invoices with full detail including contract number, service description, quantity, unit price, extended price, and completion date. They must also be enrolled in IPP and adhere to FAR clauses governing subcontractor restrictions, anti-kickback procedures, whistleblower rights, System for Award Management requirements, convex labor prohibitions, disputes, stop work orders, changes, subcontracts, and termination for convenience. Additionally, contractors must implement a trafficking-in-persons compliance plan including employee awareness and