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Mail Services Contract for the Division of Mail Management Services

Awarded

PCA-ORS-06281Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The National Institutes of Health’s Division of Mail Management Services is contracting for essential mail handling and delivery services across its Bethesda and Rockville campus, covering approximately 110 buildings and 1,200 daily mail stops. The current effort is a six-month bridge contract awarded on a sole-source basis to incumbent contractor NT Bankers under Contract No. 75N98021C00002, with a total estimated value of $575,000 at $95,000 per month, running from May 3, 2026, through November 2, 2026. This action is justified under FAR 6.302-1 due to unusual and compelling urgency, as transitioning to a new vendor would introduce unacceptable risk of service disruption to mission-critical research, administrative, and patient care operations. NT Bankers has successfully provided uninterrupted mail services for over 25 years, consistently meeting performance standards, implementing operational efficiencies, and demonstrating deep familiarity with NIH’s unique requirements without significant corrective actions. The contract involves receipt, sorting, and daily delivery of incoming mail by truck from a central facility to all NIH locations, as well as processing and dispatching outgoing mail through USPS and UPS. The place of performance is primarily Gaithersburg, Maryland, with services extending to Bethesda and surrounding areas. No specific packaging, marking, or preservation standards are defined, and no security clearances or organizational conflict of interest provisions are required due to the non-sensitive nature of the services. Price reasonableness was confirmed through analysis of historical rates and market data, but the award is driven by continuity and risk mitigation, not competition. The contract is firm-fixed-price, and no option periods or extensions beyond the six-month period are anticipated. Performance oversight will be conducted by the government’s contracting officer’s representative, with acceptance tied to compliance with the Statement of Work and consistent, reliable delivery. The solicitation was posted on May 1, 2026, with a response deadline of May 3, 2026, and the contracting activity is under the Department of Health and Human Services, National Institutes of Health, Office of Research Services.

General Info

NIH mail management contract with NT Bankers ensures reliable mail delivery across Bethesda and Rockville campuses.

Agency

Department Of Health And Human Services → National Institutes Of Health Olao

NAICS

561499 - All Other Business Support Services

Place of Performance

Gaithersburg, MD, 20877, USA

Set-Aside

NONE

Documents

NIH Mail Services Sole-Source Bridge Contract Extension Justification

justification-and-authorization

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseAwarded

PostedMay 1

Justification (J&A)

AwardedOct 28

Contract was awarded

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao

Contacts1 person available

OfficeBETHESDA, MD, 20892, USA

Organization / AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao

Office AddressBETHESDA, MD, 20892, USA

Contacts

Linda Smith

contact@example.gov

Full Description

The Division of Mail Management Services (DMMS) provides complete mail services for the entire National Institutes of Health, which includes approximately 110 buildings on the Bethesda campus and other locations in nearby Bethesda and Rockville. Within these buildings, there are 1,200 mail stops requiring pick-up and delivery of mail daily, Monday through Friday. The processes involved in this project are receipt, sorting and delivering mail by truck from the central mail facility to all NIH locations in the Bethesda/Rockville area. Outgoing mail from NIH activities is processed by the DMMS and dispatched to the USPS and UPS, as appropriate. This project will provide for continuous essential mail services for the NIH research community within the expected and required timeframes.

This service has been contracted out to various contractors for the last 25 years. The contract is currently held by NT Bankers who are currently in an extension past the fourth option year of a Base year plus 4 option-year contract.

NT Bankers has provided NIH mail services under Contract No. 75N98021C00002 for several years and is highly experienced in performing all requirements outlined in the Statement of Work (SOW). The contractor has consistently met performance expectations, delivering reliable and uninterrupted mail handling, sorting, and distribution in support of NIH administrative, research, and patient care operations.

The contractor has demonstrated responsiveness to Government direction, including implementing staffing efficiencies, reducing staff to support cost, and operational requirements, with no significant performance issues or corrective actions to date. This sustained performance reflects a stable, low-risk contractor with strong operational reliability and familiarity with NIH requirements.

A six-month follow-on contract with the incumbent represents the lowest risk option to ensure continuity of critical mail services while the follow-on competition is completed. Transitioning to a new vendor at this stage would introduce unnecessary disruption risk and potential delays to essential NIH operations.