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This Government Contract opportunity was posted on June 27, 2018. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Maintenance and Support of Relativity Records Manager (R2M) Software

Awarded
FA8501-18-R-0R2MFederal

Contract Overview

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This contract, solicitation number FA8501-18-R-0R2M, was awarded to Relativity, Inc. for the annual maintenance and support of the proprietary Relativity Record Manager software. The award was processed via sole source procedures under FAR 6.302-1, as Relativity, Inc. was determined to be the only responsible source capable of satisfying the agency requirements. The scope of work includes comprehensive technical support consisting of weekday phone assistance with an eight-hour response time and on-site support with a 48-hour response time. Additionally, the agreement covers routine and minor software upgrades and fixes necessary to ensure the continued operation of the system.

General Info

Agency

N/A

Contract Value

$164,738.39

NAICS

541511 - Custom Computer Programming Services

Place of Performance

AR, USA

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PhaseAwarded
Posted

Combined Synopsis

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts2 people available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
Jessica HaynesContract Specialist
Lasonia HartContracting Officer

Full Description

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This contract was awarded via sole source procedures to Relativity, Inc., CAGE: 1HBJ8. Authority: Only One Responsible Source and No Other Supplies or Services with Satisfy Agency Requirements via FAR 6.302-1. For further information, please see attached Sole Source Justification, dated 10 May 2018. The Government purchased Annual Maintenance and Support for the proprietary Relativity Record Manager (R2M) software, which was developed by Relativity, Inc. Maintenance and Support entails: a. Phone support 5 days a week, Mon-Fri, 0800 to 1800 EST with response within 8 clock hours of contact b. On-site support if required, Mon-Fri, 0800 to 1800 EST with response within 48 clock hours of contact c. Support -- also includes routine and minor software upgrades/fixes as required for continued operation

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