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This Solicitation opportunity from Hawaii was posted on September 4, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Maintenance for Thermo Orbitrap Exploris Hybrid Quadruple-O

Closed
Q26000452State & Local

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The Department of Agriculture and Biosecurity in Hawaii is seeking a maintenance contract for the Thermo Orbitrap Exploris Hybrid Quadrupole-O mass spectrometer. The contract requires comprehensive service including labor, travel, and parts for corrective maintenance visits, with a targeted response time of three business days. Additionally, the contractor must provide priority technical support with immediate response, utilizing certified service engineers who will diagnose and perform repairs using the latest digital remote support tools. The agreement also includes one scheduled annual preventative maintenance visit, which covers standard maintenance kits, and access to the Unity Lab Services Online Knowledge Base for troubleshooting and support. Software and firmware updates are to be provided upon request, coordinated with scheduled maintenance or repairs. The contract value is estimated between $50,000 and $150,000, with the solicitation posted on September 4, 2025, and responses due by September 18, 2025. The primary point of contact is Scott Nishimoto, reachable via email or phone.

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Timeline

PhaseClosed
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Organization & Contact Information

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AgencyHawaii Department of Agriculture
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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The Department of Agriculture and Biosecurity is seeking maintenance for a Thermo Orbitrap Exploris Hybrid Quadrupole-O. Maintenance must include: -Field Service Engineer labor, travel, and parts required for corrective maintenance visits with a targeted response time of 3 business days. -Priority status for technical support inquiries with a targeted immediate response time. A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools. -One (1) scheduled annual standard preventative maintenance visit (standard PM kit included). -Access to Unity Lab Services Online Knowledge Base. -Software and firmware updates upon request and in conjunction with a scheduled preventive maintenance or corrective maintenance visit.

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