This Sources Sought opportunity from General Services Administration was posted on February 13, 2009. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Maintenance of Nortel Meridian 1 PBXs and Telecommunications Support Services at various locations in the State of California

Closed

9Q9TRFI001Federal

Submission Closed02/26/2009, 07:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811213

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AI Contract Overview

The General Services Administration is seeking small business sources for one or more IDIQ firm fixed price contracts to maintain government owned Nortel Meridian 1 PBXs and associated voice mail systems across various locations in California. This total small business set aside requires authorized Nortel resellers with certified technicians to provide preventative, remedial, and emergency maintenance, as well as customer service and order processing for moves, adds, changes, and disconnects. The contractor will also act as a liaison between the government, telecommunications carriers, and end users, while supporting a future transition to alternate sources such as VOIP or Centrex. Interested firms must submit their corporate capabilities, key personnel certifications, subcontractor details, and references to the contracting officer by February 26, 2009. Submissions should specifically highlight experience in transitioning services and decommissioning PBXs for federal agencies. This opportunity is managed by the GSA FAS AAS Region 9 office in San Francisco under solicitation number 9Q9TRFI001.

General Info

GSA seeks small businesses for Nortel PBX maintenance and VOIP transition in California.

Agency

General Services Administration → GSA Fas Aas Region 9

NAICS

811213 - Communication Equipment Repair and Maintenance

Place of Performance

Service Area 1: San Francisco, Oakland, San Jose; Service Area 2: Sacramento, French Camp, Byron, Fresno; Service Area 3: Van N, CA, USA

Set-Aside

SBA

Documents

No documents available

Documents will appear here when they are available.

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Timeline

PhaseClosed

PostedFeb 13

Sources Sought

Response DeadlineFeb 26

Deadline has passed

Submission Closed

02/26/2009, 07:00:00 AM UTC

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Organization & Contact Information

AgencyGeneral Services Administration → GSA Fas Aas Region 9

Contacts1 person available

OfficeSAN FRANCISCO, CA, 94102, USA

Organization / AgencyGeneral Services Administration → GSA Fas Aas Region 9

Office AddressSAN FRANCISCO, CA, 94102, USA

Contacts

Jo Ann LewSr. Contracting Officer

contact@example.gov

+1 (555) 000-0000

Full Description

Small business sources are sought for one or more IDIQ Firm fixed price contracts to maintain Government-owned, Nortel Meridian 1 PBXs at various locations in the State of California. The PBX types include Option 11's 61's, and 81's with Release 25 or older software and Meridian or Cisco Unity voice mail systems. Interested firms must be authorized Nortel resellers with certified and experienced technicians. Services include preventative, remedial and emergency maintenance; customer service; order tracking and processing for moves, adds, changes, and disconnects; agent for Government to resolve problems with telecommunications carriers and other vendors; interface with end users to resolve problems and coordinate orders for support services; and timely invoicing for services. GSA is also planning to transition users to alternate telecommunications sources, such as Centrex or VOIP, in the future. Interested firms should provide the following information in electronic format to Jo Ann Lew at contact@example.gov on or before 2/26/2009: (1) corporate capabilities and experience performing the required services, including transitioning service and decommissioning PBXs for Federal agencies, (2) key personnel's certificates and training, (3) subcontractors and area(s) of expertise, and (4) references for similar services.