Maintenance of Self Pay Stations in State Parks

The State of Nevada Purchasing Division, on behalf of the Department of Conservation and Natural Resources Division of State Parks, is soliciting proposals for the maintenance, technical support, and reporting services of twenty-two existing Ventek self-payment kiosks located at various state parks. The primary objective of this project is to extend the operational life of the current infrastructure through hardware replacement, software updates, and patches rather than implementing a full system replacement. Key requirements include the provision of PCI-DSS and PA-DSS compliant electronic payment processing, the delivery of transaction and revenue reports in CSV or Excel formats, and the availability of helpdesk support, remote diagnostics, and on-site repairs. All hardware must meet or exceed original equipment manufacturer specifications. The resulting contract will have an initial term of two years, with options for two one-year extensions, subject to Board of Examiners approval and legislative funding. Proposals must be submitted via nevadaepro.com by November 6, 2026. Evaluation is based on the best interest of the State, with a five percent preference awarded to Nevada-based businesses and financial stability scored on a pass-fail basis. The cost structure includes processing fees, software hosting, and support, with annual rate increases capped at five percent and travel reimbursed at GSA rates. Awarded vendors must adhere to strict insurance requirements, including Commercial General Liability and Cyber coverage, and comply with various federal and state regulations, including the Americans with Disabilities Act and the Davis-Bacon Act.