Managed Services Provider For Huntress Platform

    REQUEST FOR PROPOSAL #2025-12 INTRODUCTION: Christian County is seeking proposals for cybersecurity solutions to protect its IT environment.  The purpose of this RFP is to solicit proposals for licenses and managed services related to the Huntress security platform.  This is in accordance with Request for Proposal #2025 - 12 and the requirements stated herein.    SCOPE OF PROJECT: The successful bidder will provide approximately 300 Huntress licenses and managed services to enhance our organization's threat detection and response capabilities for our endpoints, identities, and other critical assets.  The successful bidder must be located within 50 miles of Christian County, 100 W. Church Street, Ozark, Missouri.   TERMS: Christian County seeks an initial contract term for a period of one (1) year.  Christian County reserves the right to renew the contract for four (4) additional one-year periods.   QUESTIONS: Please submit questions online through the Christian County Electronic Bidding portal before October 2, 2025, at 9:00 a.m.  Christian County  will review all questions submitted and an Addendum will be issued with those answers, when applicable. 
  ADDENDUMS: If it becomes necessary to revise any portion of this RFP package, or if additional information is necessary to clarify any provision or respond to questions, the revision and/or additional information will be provided through the bidding portal.
  ONLINE REGISTRATION:
Christian County requires online bid submittals as it helps to expedite the bidding process and to alleviate errors. Click on the following link: https://christiancountymo.ionwave.net/Login.aspx and follow the directions to register. No faxed or emailed submittals will be accepted. Christian County maintains a list of vendors in our online vendor registration database. It is the vendor’s responsibility to update contact information. The Christian County Commission office is not obligated to send invitations to vendors. Christian County fulfills its legal requirements by posting a notice in the local paper. Christian County will send out Addendums through the online portal, it will be the bidders responsibility to verify in the portal any addendums that are issued.  
  RFP OPENING: Proposals will be unsealed publicly at 9:00 a.m., October 10, 2025.  Only the names of the offerors will be read aloud at the proposal opening.  Evaluations of proposal(s) will be made available upon award of contract.   BACKGROUND:
Christian County is a first-class County without a charter form of government.  The governing body of Christian County is the County Commission.  The Commission consists of a Presiding Commissioner, a Western Commissioner, and an Eastern Commissioner.  It's County seat is in Ozark, Missouri.  The County was organized in 1859 and continues to be one of the fastest-growing counties in the state. Cities in Christian County include Billings, Clever, Fremont Hills, Highlandville, Nixa, Ozark, Sparta, and Village of Saddlebrooke.   TERMS AND CONDITIONS:
View under ATTACHMENTS tab.   PROPOSAL RESPONSE: See the ATTRBUTES TAB for proposal response format.   PROPRIETARY INFORMATION: Christian County is a governmental agency and practices open government. All records belonging to the County Commission are open records and available to all members of the public, with the exception of attorney/client documents. Therefore, any document you provide to the Commission will be considered an open record and available to anyone wanting a copy of it.  
EVALUATION AND SELECTION PROCESS: The proposal evaluation and selection process will be conducted under this Request for Proposal (RFP) based on competitive negotiated procurement procedures. Interviews, discussions, negotiations, vendors may be short listed, and a Best and Final offer (BAFO)) may be held only with selected firms from those firms who meet Christian County’s requirements and fall within the competitive ranges as determined by Christian County. Christian County reserves the right to award a contract to a firm solely on the basis of this initial proposal submitted and without any further interview, discussions and negotiation. Each Proposers must comply with the requirements contained in the RFP. Christian County will evaluate each proposal to determine which is the lowest and best (i.e., Best Value). If Christian County determines that a proposal has failed to meet an acceptable level on any factor listed below, the County may reject that proposal.             EVALUATION CRITERIA: In evaluating the proposals, Christian County will use the following evaluation factors to determine the lowest and best proposal. Deviation from the requirements will be evaluated, but may, in the discretion of the Purchasing Agent, result in rejection of a proposal.  
20% Technical Approach: The vendor's understanding and proposed strategy for deploying and managing the Huntress platform to meet our specific security needs.
 25% Experience and Qualifications: The vendor's track record, experience, and the expertise of their technical staff. 
 40% Cost and Pricing: The overall cost-effectiveness and transparency of the proposed pricing. This will include any exceptions to our terms & conditions, and our agreement for services.
 10% Customer support and SLA's: The quality of the vendor's support model and their ability to meet your required SLAs.
 5% References: Positive feedback and successful project outcomes from past clients.
Note: A poor/negative reference may result in disqualification. Also in consideration in the scoring is any exceptions to our terms and conditions and/or our Agreement for Services. Bidders should consider these factors when preparing their proposals and should provide a specific response to each of the evaluation factors. Based on the evaluation process described, the Evaluation Committee comprised of Christian County employees, will review the proposals. AWARD OF THE CONTRACT:
The Commission will award the RFP to the overall best bidder. The best vendor may not be the one that provides the lowest price. Christian County Purchasing Agent reserves the right to reject in whole, or in part any and all proposals, to waive any formalities, and to accept the proposal determined to be in the best interest of the county. This solicitation may also be canceled in whole or in part if determined to be in the best interest of the county.   INSURANCE REQUIREMENTS: See insurance requirements attached in ATTACHMENTS tab.    DECLARATION PAGE FORM:
A DECLARATION PAGE FORM is provided under the ATTACHMENTS tab. The vendor hereby declares understanding, agreement, and certification of compliance to provide the items and/or services, at the prices quoted, in accordance with all terms and conditions, requirements, and specifications of this original invitation to bid. The Declaration Page must be signed in ink and include the full business address of the bidder. Proposals by partnerships must be signed in the partnership name by one or more of the general partners. Proposals by a corporation must be signed by an officer of the corporation or other person authorized to bind the corporations to the proposal. The names and titles of all the persons signing shall be typed or printed below their signatures. The vendor further agrees that upon receipt of an authorized purchase order from the Christian County Commission or when a Notice of Award is signed and issued by the Commission, a binding contract shall exist between the vendor and Christian County.

  NOTE: FAILURE TO UPLOAD A COMPLETED DECLARATION PAGE FORM MAY BE CAUSE FOR REJECTION OF YOUR PROPOSAL.    
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