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MANAGEMENT AND OPERATION OF KUKUIOLA VILLAGE EMERGENCY HOMELESS SHELTER AND ONE-STOP RESOURCE AND ASSESSMENT CENTER, COUNTY OF HAWAI‘I

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27-0020State & Local

Contract Overview

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The County of Hawai'i, through the Office of Housing and Community Development, is soliciting proposals for a qualified provider agency with at least five years of experience to manage and operate the Kukuiola Village Emergency Homeless Shelter and One-Stop Resource and Assessment Center in Kailua-Kona. The project encompasses 22 structures on approximately 2.21 acres and includes 16 emergency shelter units, a one-stop resource and assessment center, a certified commercial kitchen, and an overnight safe parking program. The selected contractor will be responsible for providing supportive services using Housing First, low-barrier, trauma-informed, and culturally responsive practices. The contract has a total value of up to 1,500,000 dollars, featuring an initial one-year term with four optional one-year extensions. The contractor must implement a comprehensive management and preventative maintenance plan to preserve the newly constructed facility and ensure operational viability. Funding is provided through a reimbursement-based structure, though a one-time advance of up to 20 percent of total program funds may be requested for operational expenses. Award selection is based on a 100-point evaluation system focusing on implementation viability, scope of work understanding, maintenance planning, experience, and references. Key requirements include conducting monthly internal quality assurance reviews of CHMIS data, adhering to strict non-discrimination and confidentiality standards, and ensuring all staff are trained in crisis prevention, de-escalation, and emergency procedures. The County expects program services to commence within two months of the Notice to Proceed.

General Info

Hawaii County seeks a provider to manage Kukuiola Village shelter for $1.5 million.

Documents

7

Exhibit A - Diagram

PDF, High priority: read this firstspecifications
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Exhibit B - Preventative Maintenance Schedule

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Exhibit C - Kukuiola Phase I RFP Equipment

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Exhibit D - Kukuiola Emergency Shelter Physical Description

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RFP 27-0020 – Kukuiola Village Shelter Management

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RFP 27-0020: Management and Operation of Kukuiola Village Emergency Homeless Shelter

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RFP 27-0020 - Management and Operation of Kukuiola Village Shelter

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Timeline

1 update
PhaseSolicitation
Posted

Solicitation

Deadline changed

Response deadline changed from Oct 21, 2026 to Nov 4, 2026.

Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyHawaii → Office of Housing and Community Development
Contacts2 people available
OfficeHilo, HI, 96720, USA
Office AddressHilo, HI, 96720, USA
Contacts
Michelle HiraishiProgram Oversight Manager
Stephanie LetroProcurement and Specifications Specialist

Interested Companies (11)

Root and Rise Hawai’iCaptain Cook, HI
Hawaii Island Community Health Center
The Salvation Army, A CaliforniaRancho Palos Verdes, CA

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Full Description

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The County of Hawai'i ("County"), is seeking to hire a qualified and capable Provider Agency with at least five (5) years' experience to manage and operate Kukuiola Village Emergency Homeless Shelter and One-Stop Resource and Assessment Center, for the purpose of providing emergency homeless shelter, safe parking, supportive services and a one-stop resource and assessment center serving individuals experiencing homelessness. The Project is located on the property designated as TMK No.: (3) 7-4-020:004, Kailua-Kona, Island of Hawai'i, known as Kukuiola Village 9 Phase I. The Project is overseen by the County of Hawai'i, Office of Housing & Community Development ("OHCD"), which desires to obtain competitive proposals for management and operation of the emergency homeless shelter, certified kitchen, resource center, overnight safe parking, and all common areas, and providing support services to its participants. The County will allow the Contractor to implement and operate additional homeless program services not identified in this Request for Proposals, at no additional cost to the County. The Contractor may elect to incorporate supplemental homeless services into the Project, with prior approval from the County. The Project site is a newly constructed County facility. The County will allow a limited amount of time upon contract execution for the Contractor to establish program services at the site, purchase materials, hire staff, and complete program set-up activities prior to implementation. The County expects the Contractor to begin providing homeless program services to Participants no more than two (2) months from the Notice to Proceed date. The Contractor may subcontract with other entities. The Contractor must be the primary vendor that will serve as the legal contracting entity with which the County will enter into a contract if its proposal is selected. If the proposal includes products or services from any other participating vendors, it is understood that those vendors will serve as subcontractors to the Contractor. For the purpose of evaluating proposals and developing the intended agreement between the County and the Contractor, all contributions to the project from both the Contractor and its subcontractor(s), including skills, attributes, and products, will be considered as the total proposal put forth by the Proposer. All such proposals shall be subject to this Request for Proposal ("RFP"), Specifications, Special Provisions, and Exhibits all of which are attached hereto and by reference made a part hereof.

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POSTED

21 days ago

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in 15 days
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