Maxwell 42CS Virtual Core Server Sustainment (Warranty)

The 42nd Communications Squadron at Maxwell Air Force Base, Alabama, is seeking industry input through a Sources Sought notice, MAX-RFI42CS0526, to inform future acquisition planning for warranty and sustainment support of its SIPR/NIPR Virtual Core Server Equipment. The equipment supports critical core services including File, Print, and Web functions within a virtualized environment and is approaching the end of its original manufacturer warranty period. The requirement calls for 7x24x365 technical support, remote and on-site diagnostics and repairs, replacement of defective hardware, and full restoration of service to 100% operational status. The anticipated contract structure includes a one-year base period with four optional one-year extension periods, specifically tailored to support HP DL360 Gen11 and HP DL380 Gen10 server hardware. All performance is to occur at Maxwell AFB and potentially Gunter Annex, with contractor personnel required to undergo rigorous base access procedures, including 30-day advance notification of on-site work, submission of personal and vehicle details, and compliance with REAL ID Act credentials and installation-specific security regulations. Contractors must adhere to strict security protocols, including no unescorted access to controlled areas without prior authorization, prohibition of unauthorized wireless or IT systems, and an absolute ban on transporting firearms or ammunition—even with state permits. Personnel must be briefed on security reporting obligations and comply with all applicable Air Force Instructions and DoD manuals governing access, transportation, information protection, and installation conduct. Responses to this RFI are due by May 8, 2026, and must be submitted electronically via email to designated points of contact. The government has explicitly stated that no contract will be awarded based on this inquiry; it is strictly an information-gathering phase to evaluate industry capabilities, assess market offerings, and shape the eventual solicitation strategy. No contract clauses, pricing, evaluation factors, or formal delivery schedules have been established at this stage, and no formal packaging, marking, or invoicing requirements are defined. The NAICS code 811210 is associated with this effort, and the contracting office is under the Department of Defense’s 42nd Contracting Squadron located at Maxwell AFB, with primary and secondary points of contact provided for technical and acquisition inquiries.