This Solicitation opportunity from Florida was posted on July 24, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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MCO Rewards

Closed

25-832-SS /F SG-00276 - MCO RewardsState & Local

Submission Closed08/14/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541370

New

Federal

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Durham County Council

POSTED

DEADLINE

Traffic Data Collection

Solicitation # OPEN-PR-02102026144138617

Durham County Council is seeking a qualified organization to provide traffic data collection and monitoring services throughout the County of Durham under solicitation number OPEN-PR-02102026144138617. The scope of work involves conducting various traffic surveys, with specific requirements varying based on the nature and purpose of each individual survey. The contract is estimated to have a total value of 240,000 GBP including VAT. The initial period of performance is scheduled from December 1, 2026, to November 30, 2028, with the possibility of two 12-month extensions, potentially extending the total duration to November 30, 2030, subject to performance and requirements reviews. The procurement will follow an open procedure, with a particular suitability for small and medium-sized enterprises. Award decisions will be based on a weighted evaluation consisting of price at 55 percent and methodology at 45 percent. Interested suppliers must register and submit their proposals in English via the Open Portal by the deadline of October 30, 2026, at 10:00 am. The primary point of contact for this solicitation is Mary Robinson at Durham County Council.

Durham County Council

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City of Rohnert Park

POSTED

2 days ago

DEADLINE

in 8 days

AI Contract Overview

The Aviation Authority is initiating a one-year procurement for a multi-airport customer loyalty program, valued at approximately $250,000, to be hosted on the GlidePathCX platform, Thanks Again. The program aims to enhance passenger engagement by offering rewards for purchases made within airport facilities, including parking and in-terminal sales, as well as spending with concessionaires and other vendors. Data collected through this platform will support the Customer Experience Department in refining passenger profiles and analyzing concessionaire trends, ultimately driving increased non-aeronautical revenue and fostering greater customer loyalty to airport partners. Participants will earn points redeemable for gift cards and airline miles, encouraging more spending and providing direct feedback opportunities to improve services and promotions. The selection of GlidePathCX is based on market research indicating it as the superior loyalty platform capable of serving multiple airports, with no comparable solutions offering similar multi-airport functionality. The platform's ability to deliver targeted rewards, gather customer insights, and support data-driven decision-making aligns with the Authority’s goals. As a sole-source provider, GlidePathCX is deemed capable of fulfilling the specific requirements of the Aviation Authority’s loyalty initiative. The contract details include a solicitation posted in July 2025, with responses due by mid-August 2025, and the primary contact for the project is Aubree Parker.

General Info

Agency

Florida → Customer Experience

NAICS

541370 - Surveying and Mapping (except Geophysical) Services

Place of Performance

FL, USA

Set-Aside

NONE

Documents

25-832-SS / SG-00276 - MCO Rewards Sole Source Justification

justification-and-authorization

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJul 24

Solicitation

Response DeadlineAug 14

Deadline has passed

Submission Closed

08/14/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyFlorida → Customer Experience

Contacts1 person available

OfficeN/A

Organization / Agency

Florida → Customer Experience

Office AddressN/A

Contacts

Aubree Parker

contact@example.gov

+1 (555) 000-0000

Full Description

Procurement Details:The Aviation Authority is seeking to procure a one-year MCO Rewards program utilizing a multi-airport customer loyalty platform hosted by GlidepathCX' Thanks Again. This program will be overseen by the Aviation Authority Customer Experience Department and with the collected information helped continue mapping the passenger profiles and concessionaire trends.Estimated Value: $249,999.00Term (Years): One YearVendor: GlidePath CX Justification:The Customer Experience Department is pursuing a one-year rewards program hosted on the GlidePathCX airport customer loyalty platform. GlidePathCX is a proprietary platform that allows airports to develop loyalty rewards for customer purchases while on airport property (parking and in-terminal sales) and in day-to-day consumer spending with Aviation Authority vendors and other participating businesses. Data gained through this platform provides the Aviation Authority the ability to better understand our customer personas and the customer journey, to make informed decisions and the ability to implement programs, projects and initiatives to support the needs of the customers.The outcome is to increase non-aeronautical revenue and higher loyalty to concession partners at the terminals. In addition, customers reap the benefits of earning points redeemable for gift cards, and airline miles which result in more spending at the aviation facilities. The platform also queries customers about their experiences providing direct feedback to vendors about growth opportunities and enhance communication regarding airport information and promotions.The Aviation Authority conducted a survey on loyalty programs at multiple airports. The data suggested that GlidePathCX was the superior loyalty rewards platform. Based on the market research conducted by the Customer Experience Department, while other comparable companies provided data analytics, none of them provided a rewards platform for multi-airport utilization. Based on these findings, Aviation Authority is recommending that GlidePathCX be considered as it is a sole source and capable of delivering the specific requirements of the Aviation Authority.

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