Meals on Wheels

The London Borough of Tower Hamlets is seeking a food supplier for a Meals on Wheels service under solicitation CE6148A. The contract aims to combat food insecurity and social isolation by providing daily, nutritious hot meals delivered directly to the homes of selected residents. The service requires a provider with a proven track record and the logistical capacity to ensure reliable delivery while meeting rigorous nutritional standards and accommodating diverse cultural and dietary needs. The estimated total value of the contract is 3,000,000 GBP excluding VAT. The agreement is for an initial three-year term, estimated from 1 March 2027 to 28 February 2029, with a possible 12-month extension to 28 February 2030 at the discretion of the Council. Award criteria are weighted toward quality at 60 percent, price at 30 percent, and social value at 10 percent, with an electronic auction being utilized for the award process. The contract is particularly suitable for small and medium-sized enterprises and voluntary, community, and social enterprises. Key performance requirements include strict adherence to food safety and hygiene standards, maintaining adequate staffing levels, and reporting non-responding clients. Tenders must be submitted electronically by 2 December 2026.