This Government Contract opportunity from Tennessee was posted on April 22, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Member Services and Customer Support (Call Center)

Closed

State & Local

Submission Closed06/03/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 811211

New

Federal

Electrical Chassis Repair ServicesThis subcontract for Electrical Chassis Repair Services involves the refurbishment of Electrical Chassises with NIIN O15262273 for prime contractors supporting NAVSUP Weapon Systems Support projects. The selected provider will execute repairs in strict accordance with Technical Data Package Version O01 and specifications provided by the Naval Surface Warfare Center or DODSSP. The scope of work requires the use of specialized electrical refurbishment tools and full support for Government Source Inspection to ensure the final delivered product is properly repaired and inspected. Managed under NAICS code 811211 for the Department of Defense, this opportunity was posted on October 27, 2026, with a response deadline of October 30, 2026. The primary objective is the delivery of fully functional, inspected electrical chassis units that meet all government technical standards.

Navsup Weapon Systems Support Mech

POSTED

DEADLINE

Medical Equipment Installation and MaintenanceThis subcontract for Medical Equipment Installation and Maintenance supports prime contractors on Department of Veterans Affairs medical laboratory projects in Tampa, Florida. The scope of work involves the delivery, installation, and continuous technical maintenance of laboratory hardware, including user-defined calibration and both hardware and software upgrades. All technical services must be performed by manufacturer-certified technicians to ensure compliance and operational efficiency. The contractor is responsible for providing all installed equipment and submitting detailed calibration reports. Additionally, the agreement requires the management of equipment removal and return shipping upon the conclusion of the contract. This effort falls under NAICS code 811211 and is managed through the Network Contract Office 8.

248-NETWORK Contract Office 8 (36C248)

POSTED

DEADLINE

Primary Engineering Control (PEC) CertificationThis subcontract opportunity is for the Primary Engineering Control certification of Biological Safety Cabinets and Laminar Airflow Workstations at VA Medical Center projects. The selected provider will perform critical performance evaluations and certifications to ensure sterile environment requirements are met, utilizing NIST-traceable airflow velocity testers and particle counters. All work must be conducted in accordance with USP 797, USP 800, and CETA CAG-003-2006 standards, with final deliverables consisting of detailed PEC Certification reports. Managed by the Department of Veterans Affairs Network Contract Office 9, this project is specifically set aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 811211. To ensure technical compliance and safety, the contract mandates that all personnel performing the certifications hold CETA/CNBT certification. Interested parties must respond by October 28, 2026.

249-NETWORK Contract Office 9 (36C249)

POSTED

DEADLINE

Cable System Maintenance and Repair ServicesThe Cable System Maintenance and Repair Services subcontract involves providing technical support, troubleshooting, and hardware replacement for prime contractors at the Robinson Correctional Center in Illinois. The selected provider is responsible for dispatching technicians within 24 to 48 hours of a reported service problem and ensuring that replacement parts are installed and services are restored within a 48-hour window using specialized signal testing equipment. To maintain facility security, all technicians must successfully pass comprehensive background checks. Additionally, the contractor is required to deliver detailed maintenance logs and repair records upon the completion of each service call. This opportunity falls under NAICS code 811211, with a response deadline set for November 3, 2026.

ROBINSONCC426 - Robinson Correctional Center

POSTED

DEADLINE

Training Aid Weapon Technician/SupplierThis subcontract opportunity with the Department of National Defence involves the supply, maintenance, and repair of training aid weapons for prime contractors on simulator projects. The selected provider will be responsible for performing first-echelon repair work, managing the custody and care of compressed air systems, and supplying necessary spare parts and compressed air chargers to ensure a functioning inventory. To be eligible, the contractor must possess Secret security clearance and be registered with the Controlled Goods Program. The contract is categorized under NAICS code 811211 and is based in Canada, with a response deadline set for November 10, 2026.

Department of National Defence

POSTED

DEADLINE

Dental Suite Equipment Maintenance and CalibrationThe Dental Suite Equipment Maintenance and Calibration subcontract involves providing preventative maintenance, repair, and calibration services for prime contractors working on Department of Public Health projects at Western Massachusetts Hospital. The scope of work focuses on the routine inspection and safety calibration of X-ray machines and dental chairs using specialized diagnostic tools to ensure all equipment is fully maintained and certified. Qualified providers must hold manufacturer-specific certifications or be a Certified Biomedical Equipment Technician. This opportunity is categorized under NAICS code 811211, with performance taking place in Boston, Massachusetts. Interested parties must submit their responses by the deadline of November 30, 2026.

WMH001 - Western Massachusetts Hospital

POSTED

DEADLINE

Post-Warranty Service and Maintenance (Years 2-3)This subcontract focuses on providing post-warranty service and maintenance for the QuantStudio 5 Dx instrument supporting Tarrant County laboratory projects. The scope of work includes performing scheduled preventative maintenance, corrective repairs, troubleshooting, and ongoing qualification checks to ensure maximum instrument uptime and valid qualification status. All services must be executed by a Certified Field Service Engineer using original equipment manufacturer replacement parts. The opportunity is categorized under NAICS code 811211 and is managed by Tarrant County in Texas. Interested parties should note that the posting date is October 16, 2026, with a response deadline set for November 5, 2026. This contract specifically covers the second and third years of the post-warranty service period.

POSTED

DEADLINE

QuantStudio 5 Dx Installation and Qualification ServicesThis subcontract for Tarrant County in Texas involves the physical installation, network integration, and technical qualification of the QuantStudio 5 Dx genetic analysis instrument. The scope of work includes executing account and security configurations, verifying connectivity with Diomni software, and completing all necessary maintenance qualification procedures to ensure the instrument is fully operational. To fulfill these requirements, the project mandates the use of a Certified Field Service Engineer specifically qualified for the QuantStudio 5 Dx. The contract was posted on October 16, 2026, with a response deadline of November 5, 2026, falling under NAICS code 811211.

POSTED

DEADLINE

MH-139 Ni-Cad Battery Maintenance SpecialistThis subcontract opportunity is for a MH-139 Ni-Cad Battery Maintenance Specialist to support prime contractors on Department of Defense projects at F. E. Warren AFB. The selected provider will be responsible for the comprehensive readiness management of Nickel-Cadmium batteries, including storage, inspection, fluid leveling, discharging, charging, and testing. All work must be performed using Christie RF80-M analyzers in strict accordance with OEM standards, AFOSH compliance, and USAF T.O. 00-20-1 regulations. The contractor is required to provide certified personnel to deliver fully serviced and certified batteries along with all necessary AFTO/DD documentation. This is a total small business set-aside under NAICS code 811211. Interested parties must submit their responses by October 29, 2026, for performance located in zip code 82001.

POSTED

DEADLINE

Sensy Sampling and Analysis Technical ServicesThe Sensy Sampling and Analysis Technical Services subcontract involves providing specialized sampling and analysis services for prime contractors operating on New York Power Authority projects at the Charles Poletti Power Project. The scope of work focuses on the technical analysis of samples, system calibration, and performance verification specifically utilizing Sensy sampling and analysis systems. To ensure operational standards, personnel are required to possess technical certification and training specific to Sensy equipment. Key deliverables for this engagement include the submission of detailed analysis reports, the provision of calibrated systems, and the maintenance of technical service logs. This opportunity is categorized under NAICS code 811211 and is associated with the Power Authority of New York. Interested parties should note the response deadline of November 3, 2026.

Power Authority of New York

POSTED

DEADLINE

Liquid-Filled Power Transformer Repair and RewindingThis subcontract involves the core technical refurbishment of a Square D Schneider Electric liquid-filled power transformer for prime contractors working on City of Hayward Water Resource Recovery Facility projects. The scope of work includes the removal of old windings and insulation, the installation of new components, and the completion of internal bus connection work. To ensure operational integrity, the contractor must conduct comprehensive shop testing, including winding-resistance, insulation-resistance, power-factor, and dielectric-strength tests, to verify an impedance of 5.67%. The final deliverable is a fully refurbished transformer unit to be performed in Hayward, California.

POSTED

DEADLINE

Battery Charger Repair and Functional RestorationThis subcontract involves the teardown, evaluation, repair, and modification of battery chargers for prime contractors supporting Navsup Weapon Systems Support Mech projects. The contractor is responsible for delivering 15 fully repaired and functional battery chargers under NSN 6130-01-158-5195, ensuring all work adheres to technical orders, drawings, and the specific requirements of CAGE Code 072E5 and Reference Number 1657613-100. Compliance is mandatory with MIL-STD-130, REV N for marking and all applicable CMMC standards. The project falls under NAICS code 811211 and is managed through the Department of Defense. The response deadline for this opportunity is November 9, 2026.

Navsup Weapon Systems Support Mech

POSTED

20 days ago

DEADLINE

in 12 days

AI Contract Overview

The Member Services and Customer Support subcontract, issued by Knoxville Human Resources in Tennessee, seeks a provider to deliver Tier 1 customer support for Knox County employees and their dependents. The selected contractor will be responsible for managing inquiries related to benefits, claims status, provider lookups, and enrollment processes. These services must be accessible via phone, email, and web during standard business hours. This opportunity was posted on April 22, 2024, with a response deadline of June 3, 2024. The contract falls under NAICS code 811211, focusing on specialized call center and member service operations to ensure efficient communication and support for the county's workforce.

General Info

Agency

Tennessee → Knoxville Human Resources

NAICS

811211 - Consumer Electronics Repair and Maintenance

Place of Performance

TN, USA

Set-Aside

NONE

Documents

This scope was carved out of 3559.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Employee Dental Benefit Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedApr 22

subcontract

Response DeadlineJun 3

Deadline has passed

Submission Closed

06/03/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyTennessee → Knoxville Human Resources

ContactsNo contacts available

OfficeN/A

Organization / AgencyTennessee → Knoxville Human Resources

Office AddressN/A

ContactsNo contact information available

Full Description

Provide Tier 1 customer support for Knox County employees and dependents regarding benefits, claims status, provider lookup, and enrollment via phone, email, and web during business hours.