Mental Health Urgent Care Services Indio Behavioral Health Crisis Campus

PURPOSE The County of Riverside Purchasing Department on behalf of, Riverside University Health System – Behavioral Health, herein after referred to as “COUNTY” or “RUHS-BH”, is seeking proposals from interested and qualified organizations and agencies to provide 24-hour Peer to Peer Mental Health Urgent Care Services at 47-915 Oasis St. Indio, CA 922201 to provide services to persons’ age 5 and above, including youth, adolescents and transitional aged youth, adults and older adults. The purpose of this RFP is to identify a provider that: Is a non-profit, for-profit organization or other legally constituted business entity; Has a current Medi-Cal Certification, or has the ability to become Medi-Cal Certified; Has no record of unsatisfactory performance. Contractors who are or have been seriously deficient in current or recent contract performance, in the absence of circumstances properly beyond the control of the Contractor, shall be presumed to be unable to meet this requirement; Has the ability to maintain adequate files and records and meet statistical reporting requirements; Has the administrative and fiscal capability to provide and manage the proposed services and to ensure an adequate audit trail; and Meets other presentation and participation requirements, as may be listed in this RFP. BACKGROUND Historically crisis services have been provided at either Emergency Treatment Services or Hospital Emergency Rooms. RUHS-BH clinics and contract providers have provided outpatient mental health treatment services to residents of Riverside County. This has been a seamless system of care enabling County residents to access mental health services in all regions of the County. We would like to maintain this coordinated system of care by providing psychiatric crisis stabilization services in the form of a Mental Health Urgent Care Service, in Indio, CA which will provide treatment to youth 5 and above, transitional young adults, adults and older adults. Mental Health Urgent Care Services are intended to provide an enriched peer-to-peer community-based alternative to psychiatric hospitalization based on the Recovery Model of values and principles for children, youth and adults experiencing acute psychiatric episodes with or without co-occurring disorders including substance abuse. Services will be provided for up to 20 members at a given time crisis beds (max 12 adults, 4 youth and 4 adolescents), 24 hours a day 365 days a year (24/7). TARGET POPULATION TO BE SERVED The population to be served will be child, youth, and adult residents of Riverside County (ages 5 and above) who are referred by Riverside University Health System - Behavioral Health (RUHS - BH) system of care or their designees (e.g., private inpatient psychiatric facilities), stakeholders such as Law Enforcement, Emergency Departments, Mobile Crisis Response Teams, Homeless Teams, Substance Abuse, County Clinics, schools, family, friends, and self-referrals. Admissions to the MHUC program may also include persons with short-term mental health disorders that are at imminent risk of psychiatric hospitalization. If a member is LPS Conserved, the member shall receive services on a voluntary basis and/or as authorized by a court appointed conservator. PROGRAM GOALS The primary goals of the Mental Health Urgent Care Services are to provide crisis stabilization services to all persons; youth ages 5 and above, adults ages 18 and above including Transition Age Youth (18-25), Adults (26-59) and Older Adults (60+), and older adults meeting CALAIM DHCS access criteria. CONTRACTOR(s) will utilizethe System of Periods of Allowable Treatment for Crisis Stabilization Services as defined by Title 9, § 1840.105, 1840.322, and 1840.368. Mental Health Urgent Care Services are intended to stabilize members in acute crises in order to eliminate or shorten the need for inpatient hospitalization. Activities in support of this goal include assessment, mental health counseling including individual and group therapy and peer support, including treatment for co-occurring substance abuse disorders, Wellness and Recovery based group interventions, case management, medication services including the use of Medications for Addiction Treatment (MAT), discharge planning and successful linkages to community support services with the goal of minimizing the risk of hospitalization, overdose or return to routine crisis based care. For youth 16 years and older the minor can consent to OUD MAT treatment with buprenorphine, for minors under the age of 16 parental consent must be given and documented. Services will be based on the Recovery Model of care. Interventions will focus on member empowerment; symptom reduction; reduction of barriers to self-sufficiency in the community and maximization of each member’s engagement in his or her recovery. The goal is to improve the quality of their life through strong family/support person(s) participation in the recovery plan, and by instilling hope for long-term recovery. In this social recovery setting, guests will use the therapeutic community, particularly peer support and group living experiences to develop the skills needed to deal with their current life situation, crisis or stress. (PLEASE REFER TO RFP FOR ADDITIONAL DETAILS)