This Solicitation opportunity from California was posted on August 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Message Switch System Replacement
Contract Overview
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AI Contract Overview
The County of San Mateo Public Safety Communications Department is seeking a qualified vendor under RFP 2027-RFP-00007 to replace its legacy Message Switch System (MSS). This mission-critical platform serves as a centralized communications gateway for approximately 30 law enforcement and criminal justice agencies, facilitating the secure, real-time exchange of information. The required solution must be a secure, scalable, and resilient architecture, preferably a cloud-native SaaS or hybrid cloud model, capable of supporting 2,500 authorized user mnemonics and processing approximately 4 million inbound and outbound messages monthly. The system must integrate with critical services including CLETS, NCIC, DMV, and the Automated Warrant System, while adhering to strict security standards such as multi-factor authentication and modern identity and access management. The contract will have a base term of three years with one optional two-year extension. Proposals are evaluated on a points-based system focusing on the technical solution and project approach (35%), firm experience and qualifications (25%), price (25%), and project team capability (15%). Preferential scoring is available for local, small, and micro businesses or non-profits. The submission deadline is September 21, 2026, with an anticipated award date of December 11, 2026. Selected vendors must comply with California prevailing wage laws and maintain strict confidentiality regarding CLETS information. Comprehensive testing, including system integration, security, and disaster recovery, is required prior to final system acceptance.
General Info
Place of Performance
Belmont, CA, 94002, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from California → County of San Mateo
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