This Solicitation opportunity from California was posted on August 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Message Switch System Replacement

Closed

2027-RFP-00007State & Local

Submission Closed09/22/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Department Of Transportation

POSTED

1 day ago

DEADLINE

in 3 months

AI Contract Overview

The County of San Mateo Public Safety Communications Department is seeking a qualified contractor to design, configure, implement, and support a replacement for its legacy Message Switch System (MSS). This mission-critical platform serves as the central gateway for exchanging criminal justice information among approximately 30 local, state, and federal agencies, supporting roughly 2,500 authorized users. The system must handle significant operational volumes, averaging 1.5 million inbound and 2.5 million outbound messages monthly, while ensuring continuous 24/7/365 availability. The County prefers a cloud-native or hybrid architecture that integrates with existing Computer-Aided Dispatch and Records Management Systems. The selected provider must demonstrate at least five years of experience in providing secure criminal justice messaging platforms and ensure strict adherence to CJIS Security Policy v6.1, CLETS policies, and California Department of Justice requirements. The procurement process, identified as solicitation 2027-RFP-00007, utilizes a best-value award basis with a phased evaluation approach and preferential scoring for local, small, or micro businesses. Key deliverables include full system lifecycle management from design to production cutover, knowledge transfer, and post-implementation support. Contractors must also comply with California prevailing wage and public works requirements and maintain registration with the System for Award Management.

General Info

San Mateo County seeks a contractor to replace its criminal justice Message Switch System.

Agency

California → Public Safety Communications

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

RFP No. 2027-RFP-00007 Message Switch System Replacement

26 pages · rfp

High

RFP No. 2027-RFP-00007 - Message Switch System Replacement

26 pages · rfp

High

RFP No. 2027-RFP-00007: Message Switch System Replacement

26 pages · rfp

High

Standard Contract Template Under $200K Draft - San Mateo County

20 pages · contract-document

High

CJIS Security Policy v6.1 (06/25/2026)

473 pages · policy

Low

CLETS Policies, Practices and Procedures Rev 09/25

50 pages · policy-manual

Low

County of San Mateo Standard Contract Template (Levine Act)

20 pages · contract-document

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedAug 20

Solicitation

Response DeadlineSep 22

Deadline has passed

Submission Closed

09/22/2026, 12:00:00 AM UTC

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Organization & Contact Information

AgencyCalifornia → Public Safety Communications

Contacts1 person available

OfficeRedwood City, CA, 94063, USA

Organization / AgencyCalifornia → Public Safety Communications

Office AddressRedwood City, CA, 94063, USA

Contacts

Anil BalivadaPSC Systems Management Division Manager

contact@example.gov

+1 (555) 000-0000

Interested Companies (34)

Smartwave TechnologiesAlpharetta, GA

Aten SecuritySan Francisco, CA

CommSys, Inc. for CommSys CaliforniaCenterville, OH

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Full Description

The County's Public Safety Communications (PSC) Department is responsible for operating and administering the Countywide Message Switch System (MSS), which serves as the central communications gateway for the exchange of criminal justice information among approximately 30 local, county, state, federal, and regional public safety agencies. The MSS routes authorized inquiries, responses, broadcasts, and transactional messages between agency systems and external resources, including the California Law Enforcement Telecommunications System (CLETS), National Crime Information Center (NCIC), California Department of Justice (DOJ), Department of Motor Vehicles (DMV), Automated Warrant System (AWS), County Criminal Justice Information System (CJIS), and other public safety databases. Access to the MSS is governed by applicable DOJ, CLETS, and Criminal Justice Information Services (CJIS) security, operational, and regulatory requirements. The current MSS operates within a highly integrated public safety environment that supports Computer-Aided Dispatch (CAD), Records Management Systems (RMS), Law Enforcement Network (LawNet), wireless mobile data communications, CJIS interfaces, the Automated Warrant System (AWS), and other mission-critical public safety applications. Together, these interconnected systems provide law enforcement personnel with timely access to the information needed for emergency response, criminal investigations, warrant processing, and other essential criminal justice operations. While the existing MSS has served the County reliably for many years, its aging architecture presents increasing operational, security, and maintenance challenges. Limited vendor support, constrained modernization capabilities, and evolving cybersecurity, interoperability, and regulatory requirements make replacement of the platform necessary. Through this procurement, the County seeks a commercially supported, standards-based Message Switch System that minimizes operational risk, enables a seamless migration from the existing environment, maintains uninterrupted public safety operations, and provides a secure, scalable, resilient, and future-ready platform to support the County's public safety agencies for years to come.