Microsoft 365 Professional Services Proposal

The Jackson County Board of Commissioners is seeking qualified firms to provide professional services for the comprehensive migration and implementation of Microsoft 365 for its Information Technology Department. The project aims to transition the county from its legacy on-premises Microsoft Exchange environment, traditional Office deployments, and decentralized file storage systems to a fully integrated, cloud-native Microsoft 365 ecosystem. This initiative is designed to modernize the county’s IT infrastructure, enhance employee collaboration, streamline operations, and establish a secure, scalable digital foundation capable of supporting future technological advancements and compliance requirements. The scope includes assessment, planning, migration of Entra ID, Exchange, and file shares to OneDrive and SharePoint, as well as deployment of InTune, system administration, and user training, with a post-migration support period of 30 days. The project is estimated to span approximately 8 to 16 weeks, with milestone-based payments tied to specific phases such as assessment, migration, and training. Proposals must be submitted by July 8, 2025, with detailed documentation including company profiles, experience, key personnel resumes, references, and compliance certifications, notably regarding licensing, insurance, and adherence to the Georgia Illegal Immigration Reform and Enforcement Act. The contract will be a fixed-price, milestone payment-based agreement for an initial one-year term, with an option to renew contingent on funding. The procurement process emphasizes technical expertise, project management capabilities, financial considerations, and references, with evaluation weighted heavily toward technical qualifications. The selected firm will be responsible for coordinating closely with county officials, providing training and support, analyzing licensing utilization, and ensuring compliance with all legal and contractual requirements. All proposals must be sealed and submitted in hard copy, with inquiries directed in writing by July 2, 2025. The county reserves the right to reject any or all submissions, waive technicalities, and award the contract in the best interest of Jackson County.