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Microsoft Premier Support Services

Active

AG-32KW-S-10-0240Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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USDA APHIS requires a one-year subscription for Microsoft Premier Support Services to cover various technical support and account management needs. The service includes support account management with Technical Account Manager (TAM) time, proactive support assistance, time from a designated support engineer (DSE), problem resolution support hours, access to technical information services such as news flashes and user service desk, and scheduled site visits. The contract’s performance period runs from June 1, 2010, through May 31, 2011, and the support services will be provided at a location in Fort Collins, Colorado. The solicitation, identified as AG-32KW-S-10-0240 and posted on June 3, 2010, falls under the NAICS code 541519, which pertains to other computer-related services. The point of contact for this contract is Ruth S Brado, a Contract Specialist reachable via email and phone. This procurement aims to ensure USDA APHIS has continuous and comprehensive technical support for Microsoft products to maintain operational efficiency during the specified period.

General Info

One-year Microsoft Premier Support subscription for USDA APHIS, including TAM and DSE services, June 2010–2011.

Agency

N/A

NAICS

541519 - Other Computer Related Services

Place of Performance

2150 Centre Ave. Bldg. B, FORT COLLINS, CO, 80526, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PhasePresolicitation

PostedJun 3

Presolicitation

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Organization & Contact Information

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AgencyN/A

Contacts1 person available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

Contacts

Ruth S BradoContract Specialist

contact@example.gov

+1 (555) 000-0000

Full Description

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USDA APHIS has a requirement for a one year subscription for Microsoft Premier Support Services to include: Support Account Management (TAM time), Support Assistance (Proactive Services), Designated Support Engineer's (DSE) Time, Problem Resolution Support Hours, Technical Information Services (News Flashes and User Service Desk ), and Site Visit. Performance Period: June 1, 2010 - May 31, 2011

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