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Microsoft Teams Voice Implementation Specialist

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Microsoft Teams Voice Implementation Specialist subcontract involves providing technical configuration and integration of Direct Routing services for prime contractors supporting Department of the Air Force projects. The scope of work includes managing Microsoft Teams licenses and SKUs, designing Direct Routing architecture within the GCC High tenant, and establishing essential call flows and auto-attendants. The specialist is responsible for using the Microsoft 365 Admin Center to test and validate voice quality to ensure the delivery of a fully operational voice system. This opportunity is associated with the Department of Defense under agency FA8101 Afsc Pzioa and falls under NAICS code 541512. The response deadline for this requirement is November 9, 2026, with the place of performance located in zip code 73145.

General Info

Technical configuration of Microsoft Teams Direct Routing for Department of the Air Force projects.

NAICS

541512 - Computer Systems Design Services

Place of Performance

0, OK, 73145, USA

Set-Aside

NONE

Documents

This scope was carved out of FA8101-27-RFI-0001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

76th SWEG - Tinker Air Force Base (Thunder CAMP)

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Organization & Contact Information

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AgencyDepartment Of Defense → FA8101 Afsc Pzioa
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical configuration and integration of Direct Routing services for prime contractors on Department of the Air Force projects. Configures Microsoft Teams licenses/SKUs, sets up Direct Routing architecture within the GCC High tenant, and establishes call flows and auto-attendants. Uses Microsoft 365 Admin Center (GCC High) to test and validate voice quality. Delivers a fully configured and operational Microsoft Teams Voice system.

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Solicitation FA8101-27-RFI-0001 is a Request for Information issued by the 76th SWEG/MXDEBA at Tinker Air Force Base to conduct market research for certified Direct Routing telecommunications capabilities for Microsoft Teams within a Department of Defense GCC High environment. The government is seeking a solution that supports 101 to 500 users and includes contractor-managed, DoD/DISA-compliant Session Border Controllers. Required services include the provision of US Direct Inward Dialing numbers, audio conferencing, and North American toll-free numbers, along with domestic and toll-free minute bundles of 1,000 minutes. Technical infrastructure must adhere to DoD Cloud Computing Security Requirements Guide Impact Level 4/5 or DISA STIG guidelines. This RFI is intended for planning purposes under FAR Part 10 and FAR 15.201(e) and does not constitute a formal solicitation or a request for proposal. The government is using this process to determine if the requirement should be a full and open competition or a small business set-aside under NAICS code 541519. Interested respondents must submit a response package not exceeding 10 pages by November 9, 2026, at 2:00 PM CT. Submissions must include detailed business information, technical capabilities, past performance from the last three years, and a standard Service Level Agreement featuring 24/7/365 US-based support. Primary contact for this effort is Burl Sellers.
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