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Mission End-User Support & Help Desk

Active

Federal

Response Deadline10/05/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

National Aeronautics And Space Administration → NASA Johnson Space CenterView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Houston, TX, 77058, USA

Set-Aside

SBA

Documents

This scope was carved out of 80JSC026ORBIT.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Operations, Research, and Broad Innovative Technology Services (ORBIT) Request for Information (RFI) and Sources Sought Notice (SSN)

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedSep 4

subcontract

Response DeadlineOct 5

Submission deadline

Response Deadline

10/05/2026, 10:00:00 PM UTCin 29 days

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Organization & Contact Information

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AgencyNational Aeronautics And Space Administration → NASA Johnson Space Center

ContactsNo contacts available

OfficeN/A

Organization / Agency

National Aeronautics And Space Administration → NASA Johnson Space Center

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides end-user support and help desk services for domestic, international, and on-orbit users for prime contractors on NASA Flight Operations Directorate projects. Performs technical support and ticketing in schedule-compressed, operationally demanding environments using remote support tools. Delivers resolved support tickets and user satisfaction metrics.

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