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Monitoring Center & Technical Support Services

Active

State & Local

Response Deadline05/31/2028, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Monitoring Center and Technical Support Services involves providing active alert monitoring for prime contractors managing electronic monitoring projects for the State of Connecticut. The service provider is responsible for operating a monitoring center to interpret GPS and RF device alerts, including curfew violations, low battery warnings, and tamper alerts, while offering technical help desk support through dedicated centers. The contract requires strict adherence to Service Level Agreements regarding response times and alert intervals to ensure real-time monitoring and the delivery of detailed support logs. This engagement is categorized under NAICS code 561621 and is scheduled to run from June 1, 2026, through May 31, 2028.

General Info

Monitoring and technical support services for Connecticut electronic monitoring from 2026 to 2028.

Agency

NevadaView Agency

NAICS

561621 - Security Systems Services (except Locksmiths)View NAICS

Place of Performance

NV, USA

Set-Aside

NONE

Documents

This scope was carved out of 99SWC-S3474.

The full solicitation package (38 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Electronic Monitoring (2026-2032)

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Timeline

PostedJun 1

subcontract

Response DeadlineMay 31

Submission deadline

Response Deadline

05/31/2028, 12:00:00 AM UTCin over 1 year

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Organization & Contact Information

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AgencyNevada

ContactsNo contacts available

OfficeN/A

Organization / Agency

Nevada

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Office AddressN/A

ContactsNo contact information available

Full Description

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Performs active alert monitoring for prime contractors on State of Connecticut electronic monitoring projects. Operates a monitoring center to interpret tamper, low battery, and curfew alerts from RF and GPS devices. Provides technical help desk support via dedicated support centers. Adheres to strict Service Level Agreements (SLA) for response times and alert intervals. Delivers real-time monitoring services and support logs.

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Security Systems Services (except Locksmiths)

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