Motor Pool Management System

The State of Missouri’s Office of Administration Information Technology Services Division is seeking a cloud-based, SaaS Motor Pool Management System through a solicitation issued on July 21, 2026, with responses due by August 19, 2026. The system must support up to 5,500 licenses across multiple motor pools, providing out-of-the-box functionality with proven experience in fleet and motor pool operations spanning at least five and two years respectively. Core requirements include integration with existing state IT systems, secure access management, 24/7 unattended dispatch, centralized oversight with localized controls, and compliance with Missouri Revised Statutes, the NIST Cybersecurity Framework, and Buy American provisions. Performance standards mandate less than three seconds response time for 95% of transactions, 99.5% monthly availability with 99.9% during peak periods, and strict SLAs for incident resolution, data recovery, and maintenance notifications. The contract period is one year from award, with two optional renewal periods, and delivery must occur FOB Destination with all packaging, handling, and shipping costs included by the vendor. Evaluation of submissions will be based on a trade-off approach totaling 200 points, with 160 points allocated to technical merit, including integration capability, access management, service and maintenance, and organizational experience with past performance evaluated through case studies, and 40 points to cost. Bonus points of up to 15 are available for organizations affiliated with the blind or sheltered workshops, and 3 points for service-disabled veteran-owned enterprises. Technical proposals must be rated using adjectival terms—Distinctive, Superior, Satisfactory, Marginal, or Unsatisfactory—to determine risk levels, with higher ratings indicating lower risk. The contract requires full compliance with state cybersecurity rules, including TLS 1.3 encryption, HIPAA compliance, and mandatory non-disclosure agreements for personnel. Special provisions include anti-discrimination clauses prohibiting boycotts of Israel for companies with ten or more employees, E-Verify enrollment for eligible contractors, subcontractor affidavits confirming lawful employment, and monthly reporting obligations to meet Missouri business inclusion goals. The state retains ownership of all data, and contract amendments must be written and formally executed. Invoicing must reference the contract and purchase order numbers, be submitted via electronic or mail delivery to the ITSD Accounts Payable office in Jefferson City, and processed through electronic funds transfer. No pricing data has been provided in the solicitation, leaving the