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This Solicitation opportunity from Georgia was posted on December 13, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Multi-sourcing Service Integrator (MSI) 2025

Closed
98000 GEORGIA GTA-98000-eRFP-0762025State & Local

Contract Overview

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The Georgia Technology Authority (GTA) is seeking proposals from qualified Multi-sourcing Services Integrator (MSI) providers through an electronic Request for Proposals (eRFP) to support the state's enterprise service delivery. The primary goals of this procurement are to enhance service quality across state agencies, foster innovation and continuous improvement through the adoption of emerging technologies such as artificial intelligence and automation, and ensure transparency and cost competitiveness in service offerings. The selected MSI will be responsible for implementing and managing services, bringing best practices, tools, and processes during both the transition and steady-state phases to optimize operational efficiency and service delivery. The contract, titled "Multi-sourcing Service Integrator (MSI) 2025," is anticipated to be valued between 50 million and 150 million dollars, with a response deadline set for February 6, 2025. The project aims to establish a flexible, transparent, and innovative service environment that allows for rapid comparison with market rates and provides visibility into service consumption and costs for enterprise and agency stakeholders. The solicitation is managed by the Georgia Technology Authority, with Yolanda Reeder serving as the primary contact, and the initiative is part of the state's broader effort to modernize and streamline its technology services across Georgia.

General Info

Place of Performance

GA, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGeorgia Technology Authority
Contacts1 person available
OfficeN/A
Organization / AgencyGeorgia Technology Authority
Office AddressN/A

Full Description

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The Georgia Technology Authority (hereinafter, ¿GTA¿ or ¿State Entity¿ is soliciting proposals for Multi-sourcing Services Integrator (MSI). This electronic Request for Proposals (¿eRFP¿) is intended to identify one qualified MSI provider hereinafter referred to as ¿Service Prover¿, to successfully implement and perform the applicable services described in the requirements contained herein.   GTA¿s primary objectives for this procurement are to: 
Improve Service Delivery: Ensuring that the services' quality meet the requirements of the state enterprise and individual agencies. ¿Innovate and Evolve the Service Offerings: Provide for the evolution of the service offerings and allow for the capability to flexibly introduce services more nimbly, driving optimization and continuous improvement initiatives proactively to mature the operational environment through innovation, artificial intelligence, intelligent automation, introduction of new tools and technologies, etc. ¿Ensure Cost Competitiveness and Transparency: Structure the service offerings so they can be more quickly compared to market services at market rates, and provide for enterprise and agency visibility of consumption, cost, and activities of service providers to deliver quality services promptly.
It is expected that the selected MSI provider will bring best practices, tools, templates, and processes as a part of the transition phase and during steady state support.

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