National Coast Guard Museum- Facility Maintenance Services

The U.S. Coast Guard (USCG) is conducting market research to identify capable sources, including small businesses (such as 8(a), HUBZone, SDVOSB, and WOSB), to provide comprehensive 24/7 Facility Maintenance services for the newly constructed National Coast Guard Museum in New London, Connecticut.

The selected contractor will be required to furnish all management, supervision, labor, equipment, and materials necessary to ensure safe, reliable, and compliant museum operations. The facility consists of an 84,000 sq. ft., six-story waterfront building situated on under 1 acre of grounds.

Core requirements include, but are not limited to:

• HVAC & Environmental Controls: Continuous operation and maintenance of gas-fired condensing boilers, chillers, cooling towers, radiant flooring, and Building Automation Systems (BAS) to maintain strict gallery climate tolerances (68°F–72°F and 45%–55% Relative Humidity).
• Electrical, Plumbing, & Life Safety: Operations and maintenance of power distribution panels, emergency generators, fuel systems, fire alarms, fire extinguishers (NFPA 10), and water sprinkler systems (NFPA 25).
• Vertical Transportation: Monthly servicing, emergency response, and annual certified load testing for four (4) elevators.
• Custodial Services: A hybrid staffing model providing APPA Level 1 (Orderly Spotlessness) cleaning standards in high-traffic public galleries and APPA Level 4 in back-of-house staff areas.
• Grounds, Hardscape, & Snow Removal: Year-round exterior upkeep, power washing, and 24/7 bare-pavement snow and ice control (utilizing hardscape-safe compounds) for walkways, terraces, and flat roofing.
• Support Services: Integrated Pest Management (artifact-safe), catering kitchen equipment upkeep, and refuse/recycling stream management.

Note: Museum artifacts, exhibit curation, and IT network infrastructure are excluded from this scope.

See attachments for additional details