NETAPP FAS2750A-HA-SSA SUPPORT RENEWAL - AMENDMENT 1

The Department of Internal Services for Los Angeles County issued solicitation RFB-IS-26200063-1 for the renewal of support services for NetApp FAS2750A-HA-SSA. This procurement is conducted as a Request for Bid with the award based on the Lowest Price Technically Acceptable (LPTA) criteria, meaning the contract will be granted to the lowest responsible bidder that fully complies with all technical specifications. Bids were required to be submitted electronically via the Vendor Self Service portal by August 13, 2025. The scope of work involves the secure management of application source code within a County-provided Git repository, including version control, technical documentation, and strict adherence to cybersecurity hygiene. The contractor must comply with rigorous information security and privacy standards, including FIPS 140-2 for encryption and annual audits such as SOC 2 Type II, ISO 27001, or HITRUST. Key requirements include maintaining cyber liability insurance of 2 million dollars, ensuring all data remains within the continental United States, and providing transition assistance for 90 days surrounding the contract's termination. Additionally, the contract emphasizes diverse participation through the collection of Community Business Enterprise data and requires manufacturer authorization for all provided equipment.