Network-Centric Emergency Notification System

SOURCES SOUGHT NOTICE NETWORK-CENTRIC EMERGENCY NOTIFICATION SYSTEM 1. Introduction The Air Mobility Command is conducting market research to determine qualified, experienced, and interested potential sources. Part of the market research is to publish in FedBizOpps a Request For Information (RFI) seeking market information on businesses capable of providing the equipment and services, as described herein. The information requested by this RFI will be used within the Air Force to facilitate decision making and will not be disclosed outside the agency. Firms choosing to respond to this RFI are cautioned that THIS SYNOPSIS/RFI IS NOT A REQUEST FOR PROPOSAL. This RFI is a market research tool used to determine the adequacy of eligible business sources prior to determining the acquisition strategy and issuance of a request for proposal. The Government is not obligated to and shall not pay for any information received from any sources responding to this synopsis and will not provide any feedback or carry on discussions with non federal government activities regarding the information you provided in response to this RFI. Responses to this notice are not offers and cannot be accepted by the U.S. Government to form a binding contract or agreement. The Air Force will not be obligated to pursue any particular acquisition alternative as a result of this RFI. Responses to the RFI will not be returned. Not responding to this RFI does not preclude participation in any future solicitation, if one is issued. 2. Background The request is for a Network-Centric Emergency Notification System (NCENS) for emergency notification, recall and personnel accountability. This NCENS system must: - Be Mission-tested; - Be Commercial-Off-The-Shelf (COTS); - Adhere to industry Open Standards; - Support enterprise-wide implementations; - Be network-centric, leveraging existing IP network services; and - Utilize an enterprise-wide architecture from a centralized site with the capability of delivering reliable and secure emergency notifications to all Customer personnel. The planned implementation will support up to 47,000 military and civilian personnel at AMC's 12 bases, and must support future implementation for up to 16,000 additional AMC personnel at geographically separated locations globally. Operators/Controllers of the system will be spread across all those locations. These operators will be able to initiate and manage alerts to support all personnel assigned to their respective subordinate units and users. The system shall be composed of the following major components. - Network Alerting System (NAS): A Network Alerting System with real-time response tracking - text messaging and desktop audio / visual notifications to Customer personnel, ensuring anyone connected to the IP network via desktop, laptop, or any other networked device, would be notified within a maximum of 3 minutes of an alert being sent out, with responses from recipients captured and reported in real time to operators; - Telephony Alerting System (TAS): A capability to provide phone notification to Customer personnel utilizing an integrated phone alerting capability; and future integration with GFE installed alerting system. - Unified Notification Management: A Unified Notification Management capability that includes the ability to (i) integrate with multiple notification delivery devices, (ii) initiate emergency alerts to any and all notification device via single web-based interface, (iii) manage single repository of emergency scenarios, (iv) enable real-time tracking and reporting, (v) manage permission-based access for operators, and (vi) integrate user data from disparate data sources such as Active Directory. - Personnel Accountability: Personnel Accountability capability that includes the ability for (i) personnel / users to self-update their information so as to maintain up-to-date contact information for emergencies; and (ii) track responses to alert and provide reports that summarizes units and individual personnel responses / status. - Giant Voice Integration: A future capability to activate existing Giant Voice systems at Customer locations. 3. Requested Information Information requested: 1. Name, mailing address, overnight delivery address (if different from mailing address), phone number, fax number, and e-mail of designated point of contact. 2. Company information 3. Anticipated Teaming Arrangements (if applicable) 4. Typical Contract terms and conditions for this type of work. 5. Identify Major Risks: General information to identify any major risks anticipated. 6. Capability and Performance Information in terms of contract refernces (similar to this requirement) to include the following: a. Contract number b. Contract type c. Total contract value d. Performance as a prime or subcontractor e. Brief description of the effort f. Period of performance g. North American Industry Classification System (NAICS) code h. Small Business Size Standard 7. Technical qualifications that demonstrate a knowledge of network-centric emergency notification systems 8. Optional - provide recommendation for alternate NAICS code, if the one provided is too restrictive or not restrictive enough as to business size and industry category 4. Responses Responses shall be limited to 60 pages. 5. Industry Discussions Air Force representatives may or may not choose to meet with potential offerors. Such discussions would only be intended to get further clarification of potential capability to meet the requirements, especially any development and certification risks. 6. Questions Questions regarding this notice shall be submitted in writing by e-mail to the Contract Specialist Tiffany Rogers, email address tiffany.rogers-02@scott.af.mil . Verbal questions will NOT be accepted. Questions will be answered by posting answers as an attachment entitled Questions and Answers to this notice; accordingly, questions shall NOT contain proprietary or classified information. The Government does not guarantee that questions received after November 20, 2009, 4:00 PM CST will be answered. 7. Summary THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide a NETWORK-CENTRIC EMERGENCY NOTIFICATION SYSTEM. The information provided in the RFI is subject to change and is not binding on the Government. The Air Force has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.