NOI to Sole Source to Imaging Service Solutions for maintenance support services

The National Institutes of Health (NIH) intends to award a firm-fixed-price sole-source contract to Imaging Service Solutions LLC for maintenance support of a Philips MRI Scanner located in the Operating Room section of the NIH Clinical Center. This acquisition addresses a critical need created by the Philips system reaching its End of Service Life on December 31, 2025, after which the Original Equipment Manufacturer (OEM) can no longer provide formal maintenance or time-and-materials services. Maintaining continuous, safe operation of the MRI scanner is essential for clinical imaging during surgery and compliance with The Joint Commission’s standards, which mandate preventive maintenance according to the OEM schedule. The selected vendor is uniquely qualified to support the used MRI system as it is currently configured, servicing coils, electronics, and adhering to stringent response and uptime requirements without requiring software regression or unauthorized system modifications. The contract will require Imaging Service Solutions to perform scheduled preventive maintenance, provide all necessary parts and labor including cryogens and coils, and guarantee a minimum of 90% system uptime during coverage hours. Remote support must be available within 4 hours and on-site service within 24 hours on business days. Performance will be monitored at the NIH Clinical Center in Bethesda, Maryland, with acceptance based on adherence to OEM maintenance schedules, safety, and operational standards. This sole-source award, conducted under FAR Part 13 simplified acquisition protocols, reflects the exclusivity and technical compatibility of the vendor with the aging equipment. The notice does not include pricing details, formal solicitation documents, or contract clauses; however, submission of comments by interested parties is open until March 19, 2026, through the designated contract specialist at NIH.