This Government Contract opportunity from Department Of Defense was posted on August 14, 2019. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Notice of Intent to award sole source purchase order for Callegra Voicemail Level Two Maintenance Support for Fort Leonard Wood, Missouri

Closed

W91RUS-19-R-0325Federal

Submission Closed08/29/2019, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561421

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External Reporting Line

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London Fire Commissioner

POSTED

DEADLINE

Live Answering Services

Solicitation # HA-2026-113

The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under solicitation HA-2026-113 for multilingual telephone answering, dispatching, and work order entry services. The selected vendor will provide 24/7 support for residents of 5,750 public housing units, primarily in English and Spanish, to handle maintenance service requests such as power outages and water leakages. Key responsibilities include entering work orders directly into HACLA's business system, implementing a secure SMS service, and providing monthly analytic reports. All calls must be recorded and retained for at least one year for quality assurance and compliance purposes. HACLA intends to award multiple contracts based on a Best Value evaluation. Scoring is weighted across proposed staffing (25 points), work plan and methodology (25 points), price (23 points), qualifications (20 points), and Section 3 compliance (7 points). Finalists may be required to provide oral presentations or submit Best and Final Offers. The contract includes a base term with three optional extensions and requires vendors to maintain cybersecurity insurance of at least 1,000,000 dollars. Compliance requirements are extensive, including adherence to HUD Form 5370-C, the Fair Labor Standards Act, the Americans with Disabilities Act, and OSHA regulations. Vendors must provide a Contractor Workforce Profile and certify their status as a Section 3 Business Concern. Proposals must be submitted in sealed envelopes and include several mandatory exhibits, including a price/cost form, a responsibility questionnaire, and a Section 3 Economic Opportunity Plan. Invoicing is performed monthly in arrears and must include detailed descriptions of work, personnel, and billing rates.

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Q999--GCH Technologies - Vanity Short Codes Annual Lease

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POSTED

DEADLINE

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Solicitation # 49369

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CA18282 - Provision of 111-2 Service

Solicitation # 9b02a656-c157-410b-ae85-747eea963799

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POSTED

DEADLINE

RFP for Fire Communications and Dispatch Services

Solicitation # 26-22

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Verizon WirelessThe Department of Commerce is forecasting a contract with Verizon Wireless to provide services for the Office of General Counsel. This requirement is categorized under NAICS code 561421 and is scheduled for posting on August 21, 2026. The primary place of performance for this engagement will be located in Washington. Administrative inquiries regarding this opportunity can be directed to Rachel J. Dellapietro, while small business concerns may coordinate with the DOC OSDBU. Further details and updates regarding this forecast are available through the Acquisition Gateway.

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FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.

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Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.

Health Resources And Services Administration

POSTED

3 months ago

DEADLINE

N/A

General Info

Agency

Department Of Defense → W6QK Acc-Apg Cont Ct Software Sector

NAICS

561421 - Telephone Answering Services

Place of Performance

2133 Cushing Street Building 61801, FORT HUACHUCA, AZ, 85613, USA

Set-Aside

NONE

Documents

RFI_for_Callegra_Voicmail_System_maintenance.pdf

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

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Timeline

1 update

PhaseClosed

PostedJul 18

Presolicitation

Notice updatedAug 14

Notice type changed from Presolicitation to Special Notice. Response deadline changed from Jul 30, 2019 to Aug 29, 2019. The notice title changed. The notice description changed. The point of contact changed.

Response DeadlineAug 29

Deadline has passed

Submission Closed

08/29/2019, 10:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → W6QK Acc-Apg Cont Ct Software Sector

Contacts2 people available

OfficeFORT HUACHUCA, AZ, 85613-0000, USA

Organization / AgencyDepartment Of Defense → W6QK Acc-Apg Cont Ct Software Sector

Office AddressFORT HUACHUCA, AZ, 85613-0000, USA

Contacts

Paolo ProfumoContract Specialist

contact@example.gov

+1 (555) 000-0000

Michael J. WinslowContracting Officer

contact@example.gov

+1 (555) 000-0000

Full Description

The Army Contracting Command-Aberdeen Proving Ground (ACC-APG), Huachuca Division intends to issue a sole source award to Callware Technologies, Inc., 8871 S Sandy Parkway, STE 200, Sandy, UT 84070-6430, to provide Callegra Voicemail System Level Two Maintenance Support for Fort Leonard Wood, Missouri. The resultant award will contain a period of performance of 1 year from date of award for Level Two Maintenance Support. The Northern American Classification System (NAICS) code is 561421, with a size standard of $15,000,000.00. This notice of intent is being processed in accordance with FAR 13.106-1(b)(1): For purchases not exceeding the simplified acquisition threshold (SAT), only one source reasonably available, urgency, exclusive licensing agreements, brand name, or industrial mobilization.