This Solicitation opportunity from Government of Canada was posted on December 20, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Notice of Proposed Procurement - IT Service Management Solution

Closed

NPP 2024-4450International

Submission Closed12/20/2024, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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AI Contract Overview

The Canada Deposit Insurance Corporation is seeking a technically experienced and financially stable supplier to provide a cloud-based SaaS Information Technology Service Management solution. This initiative aims to modernize ITSM capabilities, automate ITIL practices, and better mitigate IT and cybersecurity risks through the implementation of a Commercial Off the Shelf integrated system. A Negotiated Request for Proposals is expected to be issued around January 6, 2025. The resulting contract will feature an initial three-year term with the possibility of up to seven consecutive one-year option periods at the discretion of the organization. Performance will be centered in the National Capital Region.

General Info

CDIC seeks a SaaS ITSM solution provider for a three-to-ten year contract.

Agency

Government of Canada → Canada Deposit Insurance Corporation

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

*National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedDec 20

Solicitation

Response DeadlineDec 20

Deadline has passed

Submission Closed

12/20/2024, 12:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Canada Deposit Insurance Corporation

Contacts1 person available

OfficeN/A

Organization / AgencyGovernment of Canada → Canada Deposit Insurance Corporation

Office AddressN/A

Contacts

Roxanne SeguinPoint of Contact

contact@example.gov

+1 (555) 000-0000

Full Description

CDIC has launched an Information Technology Service Management (ITSM) program aimed at implementing and automating some of its Information Technology Infrastructure Library (ITIL) practices. CDIC also aims to modernize its ITSM capabilities to align with ITIL standards and more effectively address various IT and cybersecurity risks. As such, CDIC is looking to procure a Commercial Off the Shelf (COTS) integrated, cloud-based SaaS ITSM Solution to cover existing practices and the newly introduced practices by the ITSM program. CDIC also aims to modernize its ITSM capabilities to align with ITIL standards and more effectively address various IT and cybersecurity risks. By this open Notice of Proposed Procurement (NPP), CDIC is announcing its intention to issue a Negotiated Request for Proposals (NRFP) on or about January 6, 2025, and inviting technically experienced and financially stable and capable suppliers to submit their interest in responding to a subsequent NRFP for the supply, licensing and implementation of an ITSM Solution. The term of the resulting contract will be for an initial period of three (3) years with up to seven (7) consecutive one (1) year option periods, to be exercised individually or in multiples, at CDIC’s sole and absolute option. The NRFP will contain more details on the selection and award process, mandatory requirements and statement of requirements, describing various aspects of CDIC’s current environment and needs in greater details. Addendum #1.