Nuance Voice Directory Software Maintenance

This announcement is issued as a special notice to award a brand name order to Nuance Communications, Inc. One Wayside Road, Burlington, MA 01803-4609. The Defense Logistics Agency (DLA) requires maintenance and support of Nuance software as follows: DESCRIPTION: CLIN 0001: Nuance SpeechCare Maintenance and Support for SpeechAttendant - Large Enterprise Ed. Software License, P/N: P-9500150-1, ISN: 1506497, QTY: 06 ea. POP: 1-OCT-2012 through 30-SEP-2013. CLIN 0002: Nuance SpeechCare Maintenance and Support for SpeechAttendant Block of 2,500 Entries, P/N: P-9500150-1, ISN: 1506503, QTY: 02 ea. POP: 1-OCT-2012 through 30-SEP-2013. Redacted Justification: Nuance maintenance agreements provide unlimited telephone support and rights to major and minor product releases, professional name recording service and support for any issues. Nuance Communications, Inc. is the owner and the author of the required software, which is proprietary. Maintaining and upgrading the current software is less costly than buying new software and applying the additional costs of training personnel on the new software and integration costs such as testing. In accordance with Federal Acquisition Regulations (FAR) 6.302-1, only one responsible source and no other supplies or services will satisfy agency requirements. Award will be made to Nuance Communications, Inc. as they are the original manufacturer of the hardware and/or software and are the only known source that can provide the required support. If there are any other firms who can satisfy this requirement, please submit a proposal by 4:00 PM. EST on Tuesday, September 4, 2012 to both points of contacts listed below. Funds are not presently available for this contract. The Government's obligation under this contract is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are made available to the Contracting Officer for this contract and until the Contractor receives notice of such availability, to be confirmed in writing by the Contracting Officer. The primary point of contact for this announcement is David Stemple. Defense Logistics Agency, DLA Contracting Service Office, HDI Federal Center, Attn: David Stemple DCSO-B, 74 Washington Avenue North, Battle Creek, MI 49017-3092, (269) 961-5372, david.stemple@dla.mil. The secondary point of contact for this announcement is Randy Powell. Defense Logistics Agency, DLA Contracting Service Office, HDI Federal Center, Attn: Randy Powell DCSO-B, 74 Washington Avenue North, Battle Creek, MI 49017-3092, (269) 961-7110, randy.powell@dla.mil.