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OC ACCESS Paratransit Services

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260460State & Local

Contract Overview

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The Orange County Transportation Authority is soliciting proposals for the turnkey management and operation of OC ACCESS paratransit services, a project funded by the Federal Transit Administration. The selected contractor will be responsible for all aspects of service delivery, including personnel, reservations, scheduling, dispatching, data management, reporting, insurance, and the provision of vehicles for road supervision and driver relief. Services must be provided in strict accordance with the Americans with Disabilities Act and other applicable federal and state laws to ensure equitable transportation within a service area of approximately 475 square miles. The contract is structured on a time and expense basis, utilizing a pricing model consisting of a fixed monthly rate and a Revenue Vehicle Hour rate. The primary term of the agreement runs through June 30, 2031, with potential option extensions through June 30, 2035. Evaluation of proposals is based on the qualifications of the firm, staffing and project organization, and cost competitiveness. The contractor is required to provide a performance bond and adhere to comprehensive health, safety, and environmental specifications, as well as specific labor standards and collective bargaining agreements associated with Teamsters Local 952.

General Info

OCTA seeks a turnkey contractor for OC ACCESS paratransit services through June 2031.

Documents

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Timeline

3 updates
PhaseSolicitation
Posted

Solicitation

Notice updated

The notice description changed.

Notice updated

Response deadline changed from Nov 5, 2026 to Dec 2, 2026. The notice description changed.

Notice updated

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Organization & Contact Information

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AgencyCalifornia → Operations-Specialized Transit Services
Contacts2 people available
OfficeOrange, CA, 92863, USA

Interested Companies (44)

ARVA Medtrans
Balai Central

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Full Description

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The Orange County Transportation Authority (Authority) invites proposals from qualified consultants to provide OC ACCESS paratransit services. The services shall include turnkey management and operation services, including, but not limited to, all management, personnel, reservations and scheduling, dispatching, operations, insurance, data management and reporting, computer hardware and administrative software, and vehicles for driver relief and road supervision as necessary. THIS IS A FEDERAL TRANSIT ADMINISTRATION FUNDED PROJECT.
Addendum #1: Please see attached Addendum No. 1 Attachments: C260460_ADD_01.pdf
Addendum #2: Please see attached Addendum No. 2 Attachments: C260460_ADD_02.pdf
Addendum #3: Please see attached Addendum No. 3. Attachments: C260460_ADD_03.pdf, C260460_ADD_03_Attachment_A_-_Question_and_Answers.pdf, Q3_Q147_Exhibit_1__Revised_Agreement_Articles.pdf, Q4_Exhibit_32_-_Revised_Price_Summary_Sheet.xlsx, Q26_Exhibit_2_-_County_Vehicle_Audit_September_2026.pdf, Q33_Q144_Exhibit_3_3_Years_Liquidated_Damages.pdf, Q44_Exhibit_4_Average_Odometer_Information.pdf, Q47_Exhibit_5__Heat_Map.pdf, Q48_Exhibit_6_-_12_Month_Rolling_Average.pdf, Q62_Exhibit_8_-_Primary_Provider_VOMs.pdf, Q61_Exhibit_7_-_Historical_Trip_Data.xlsx, Q63_Exhibit_9_-_Run_Schedule.xlsx, Q72_Exhibit_11_2_Years_Liquidated_Damages.pdf, Q64_Q73_Exhibit_10_-_24_Month_Operating_Data.pdf, Q80_Q118_Q159_Exhibit_13_-_Monthly_Invoices.pdf, Q79_Q170_Exhibit_12_-_Operations_Call_Center_Report.pdf, Q112_Exhibit_14_Revenue_Vehicle_Hours.pdf, Q115_Exhibit_15_Supplemental_Trips.pdf, Q124_Q135_Q136_Q157_Exhibit_16_-_Seniority_List.pdf, Q131_Exhibit_17_-_Vehicle_in_Different_Day.pdf, Q132_Exhibit_18_-_Driver_Manifest_Report.csv, Q138_Q162_Exhibit_19_-_OC_ACCESS_Fleet_Information.pdf, Q139_Exhibit_20_-_Vehicle_Replacement_Plan.pdf, Q153_Exhibit_21_-_Hourly_Trip_Distribution.pdf, Q155_Exhibit_22_-_DOL_Certification.pdf, Q157_Exhibit_23_Labor_Code_1070.pdf, Q157_Exhibit_24_-_Local_952_and_Transdev_Drivers.pdf, Q157_Exhibit_25_-_Local_952_and_First_Transit.pdf, Q157_Exhibit_26_-_Local_952_and_Maintenance.pdf, Q162_Exhibit_28_-_Odometer_Information.pdf, Q172_Exhibit_29_-_Route_Productivity_Report.pdf, Q173_Exhibit_30_-_Floor_Plan.pdf, Q157_Exhibit_27_-_Local_952_and_Transdev_Admin.pdf, Q184_Exhibit_31_-_Projected_Trips.pdf
Addendum #4: Please see attached Addendum No. 4 Attachments: C260460_ADD_04.pdf

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