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Office of the Child and Youth Advocate - Request for Proposal - Lawyer Appointments and Payment System Modernization

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AB-2026-04779International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Office of the Child and Youth Advocate is seeking proposals under solicitation AB-2026-04779 to modernize its lawyer appointment and payment infrastructure. The project aims to replace the legacy Legal Appointments and Payment System and the Lawyer Self-Serve portal, which currently suffer from architectural constraints that necessitate manual workflows and email coordination. The goal is to implement a secure, modern platform that automates financial processing, streamlines counsel engagement, and improves reporting capabilities to better serve young people. This solicitation was posted on September 1, 2026, with a response deadline of September 25, 2026. The project will be performed in Edmonton, Alberta. Interested parties should direct inquiries to Eric Cheung, Manager of IMT Services, who serves as the primary point of contact for this procurement.

General Info

OCYA seeks proposals to modernize lawyer appointment and payment infrastructure in Edmonton, Alberta.

Agency

Office of the Child and Youth AdvocateView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Edmonton, AB, CAN

Set-Aside

NONE

Documents

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Timeline

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Organization & Contact Information

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AgencyOffice of the Child and Youth Advocate
Contacts1 person available
OfficeN/A
Organization / Agency
Office of the Child and Youth Advocate
View Agency Profile
Office AddressN/A
Contacts
Eric CheungManager, IMT Services

Full Description

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The OCYA is undertaking the development of a new system to replace an aging business application. The current solution consists of two primary components: the Legal Appointments and Payment System (LAPS) and the Lawyer Self-Serve (LSS) portal. LAPS is primarily used internally to manage child information, lawyer rosters, appointments, lawyer payments, lawyer training, statistical analysis, and financial reporting, while LSS is an external portal used by appointed lawyers and their staff to access appointment, invoicing, and training information and submit related data. While both systems remain operational, they reflect legacy design and architectural constraints that limit OCYA’s ability to enhance functionality, introduce modern workflow automation, and meet evolving reporting and program needs. As a result, teams rely on manual activities and email-based coordination to complete core tasks, creating operational inefficiencies and increasing risk. The project objective is to implement a modern, secure platform that streamlines workflows and financial processing, supports effective counsel engagement, and enables seamless information sharing to improve outcomes for young people and deliver timely, accountable services.

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