On Site Consulting/Off Site Support

The U. S. Coast Guard, Aviation Logistics Center, Elizabeth City, NC intends to issue a sole source Firm Fixed price purchase order to QQest Software Systems, Inc., Salt Lake City, UT in support of current Qqest software and Qqest operating systems. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12 Commercial Items in conjunction with FAR Part 13 Simplified Acquisition Procedures. Award will be made in accordance with FAR 6.302-1; Only one responsible source and no other supplies or services will satisfy agency requirements based on Qqest license and warranty. A solicitation will not be issued. All responsible sources may submit offers which shall be considered by the agency. The contract will be supplemented with additional information included in this RFQ. This Request for Quote HSCG38-10-Q-900094 incorporates provisions and clauses in effect through Federal Acquisition Circular 2005-43. This announcement constitutes the only solicitation; firm-fixed-price quotes for the following item(s) are being requested and a written solicitation will not be issued. The North American Industry Classification System Code is 541512. This procurement is set aside for small business. The U.S. Coast Guard Aviation Logistics Center (ALC) plans to award one (1) purchase order. Schedule of Supplies/Services Description Est 1. On-site Qqest consultant/training Qty: 160 Hr Required Delivery: 27 Aug 2010 Est 2. Off-site Support Qty: 180 Hr Required Delivery: 27 Aug 2010 Est 3. Travel Qty: 2 Trips Required Delivery: 27 Aug 2010 Statement of Work: Qqest Time Force Support 1.0 GENERAL 1.1 Purpose The purpose of this Statement of Work is to obtain Contractor consulting services for the Qquest TimeForce time management system located at the United States Coast Guard Aviation Logistics Center (ALC). ALC is implementing the Qqest TimeForce time management system to capture AC&I labor hours for EVMS oversight. Contractor training and support for the initial set-up, training, and follow-up user support is required. The Business Operations Division (BOD) is tasked with the implementation of time management systems. 1.2 Scope It is the objective of the BOD to have the major aircraft ALC product lines and the Industrial Operations Division (IOD) implement the Qquest TimeForce time management system, which includes the use of specific Ethernet enabled time clocks that scan barcoded employee and maintenance records for data collection and analysis. As a part of this effort, the BOD requires contractor on-site consultant support as required for the initial Qqest implementation and off-site support if required. On-site Consultant Specific Duties � Provide on-site consultant for initial set-up, training, and follow-up user support. Implementing time clock management that will facilitate data collection to capture AC&I labor hours without undue burden on the labor workforce. � Provide documentation to support the management and implementation of the IQ1000 Barcode Ethernet Time Clock and the Qquest software and scanning feature, including the Barcode Gun. � Travel to be pre-approved by the COTR prior to the contractor making travel arrangements and in conformance with established guidelines contained within this Statement of Work. Off-site Consultant Specific Duties � Provide remote configuration, integration, and programming support to the BOD on an "as needed" basis, to include support beyond the 90 day warranty period included with the purchase. 1.3 Government Furnished Equipment (GFE) The Government shall provide furniture, office supplies (computers, phones) and office space necessary to support contract requirements. Any Government furnished equipment must be returned at the completion of the contract. The contractor will be responsible for providing all other items necessary to complete the requirements of this contract. 1.4 Personnel The contractor shall provide all necessary personnel to perform the tasks as delineated in the SOW. 1.5 Quality of Workmanship The quality of services rendered hereunder shall conform to the highest standards in the relevant profession, trade, or field of endeavor. All services shall be rendered or supervised directly by individuals fully qualified in the relevant profession, trade or field, and holding any licenses required by law. 1.6 Minimum Experience The vendor selected under this contract shall provide personnel with the following minimum experience: Three years experience with Qqest TimeForce hardware and software products is preferred with at least 6 months experience with Qqest software specific to what is being acquired for the United States Coast Guard. Knowledge of large maintenance operations and/or knowledge of aviation overhaul practices are preferred with experience instructing in a classroom environment as well as the capability to provide answers to any technical questions regarding Qqest software and hardware. 1.7 Conflict of Interest The contractor shall not employ any person who is an employee of the US Government if that employment would, or would appear to, cause a conflict of interest. The contractor shall not employ on a full or part time basis an employee of the Coast Guard, uniformed or civilian, without the written consent of the Contracting Officer's Technical Representative (COTR). 1.8 Location of Work On-site consulting is to be located at the United States Coast Guard Aviation Logistics Center (ALC), Elizabeth City, NC. Off-site consulting is to be performed at contractor's facility. 1.9 Work Hours On-site consultant support hours will be determined by the Contracting Officer Representative (COTR). Off-site consultant support shall be on an "as needed" basis as determined by the COTR. 2.0 CONTRACTING OFFICER'S TECHNICAL REPRESENTATIVE The Contracting Officer will designate Government personnel to act as the Contracting Officer's Technical Representative (COTR) to perform functions under the contract such as review and / or inspection and acceptance of services and other functions of a technical nature. The Contracting Officer will provide a written notice of such designation to the Contractor. The designation letter will set forth the authorities and limitations of the COTR under the contract. It is emphasized that only the Contracting Officer has the authority to modify the terms of the contract/order. The COTR is the point of contact through which the contractor can relay questions and problems of a technical nature to the Contracting Officer. If the contractor is unsure whether an effort is outside the scope of the contract, the contractor shall promptly notify the Contracting Officer in writing. 3.0 INSPECTION AND ACCEPTANCE Inspection of services to be furnished hereunder shall be made at destination by the Contracting Officer's Technical Representative (COTR) at the Aviation Logistics Center (ALC) or other Coast Guard activity as designated by the Contracting Officer. Acceptance of the services to be furnished hereunder shall be made at destination by: U. S. Coast Guard Aviation Logistics Center (ALC) 1664 Weeksville Rd Elizabeth City, NC 27909 Attn: (COTR to be determined at a later date) 4.0 PLACE OF PERFORMANCE Unless otherwise specified, services shall be performed at the United States Coast Guard Aviation Logistics Center (ALC) and the contractor's facility. Differential rates will not be honored regardless of the location of where the work is to be performed. 5.0 CONTRACT ADMINISTRATION DATA 5.1 INVOICING INSTRUCTIONS Each invoice must contain all the information specified in FAR clause 52.232-25, Prompt Payment. In addition to the requirements specified in 52.232-25, Prompt Payment, the following data must be included on the invoice: 1. The original invoice shall be submitted electronically (preferred) to; ALC-Fiscal@usgc.mil and/or alternately to the following address: Chief, Fiscal Branch USCG, ALC Bldg 63 Elizabeth City, NC 27909 2. Each invoice must breakdown hours charged according to contract line item. 3. A breakdown of travel expenses, if any, to include all direct and indirect costs. See paragraph 9.3 for detailed travel instructions. All invoiced travel shall be IAW FAR 31.205-46 and shall be supported by submission of: (1) Contractor travel verification form with COTR's signature prior to travel. (2) Receipts for all claimed travel (i.e.: lodging, airfare, rental car, fuel, tolls, parking, taxi, etc). (3) Private Owner Vehicle (POV) mileage shall be provided for all trips. Failure to provide the required information shall be cause for rejection of the invoice. 5.2 ADDRESS OF CORRESPONDENCE Unless specified otherwise, all correspondence shall be directed to the Contracting Officer at the following address: Contracting Officer U. S. Coast Guard Aviation Logistics Center (ALC) Aviation Logistics Division (ALD) 1664 Weeksville Rd Elizabeth City, NC 27909 5.3 ORDERING OFFICE Orders against this contract may only be issued by the Contracting Officer, Aviation Logistics Center (ALD), Elizabeth City, NC. 6.0 SPECIAL CONTRACT REQUIREMENTS 6.1 APPOINTMENT OF CONTRACTING OFFICER'S TECHNICAL REPRESENTATIVE a. The Contracting Officer hereby designates the following individual as the primary Contracting Officer's Technical Representative (COTR) for this contract. To Be Determined Upon Award b. In the absence of the primary COTR named above, all responsibilities and functions assigned to the COTR shall be the responsibility of the alternate COTR acting on behalf of the primary COTR. The Contracting Officer hereby appoints the following individual as the alternate COTR: To Be Determined Upon Award c. The COTR will act as the Contracting Officer's representative for technical matters (only), providing technical direction and discussion as necessary with respect to the PERFORMANCE WORK STATEMENT, monitoring the progress and quality of the contractor performance. The COTR is not a Contracting Officer and does not have authority to take any action, either directly or indirectly, that would change pricing, quantity, quality, place of performance, delivery schedule, personal services, or any other terms and conditions of the contract, or to direct the accomplishment of effort which goes beyond the scope of the PERFORMANCE WORK STATEMENT in the contract. d. It is emphasized that only a Contracting Officer has the authority to modify the terms of the contract, therefore, in no event will any understanding, agreement, modification, change order, or other matter deviating from the terms of the basic contract between the contractor and any other person effective or binding on the Government. When/if, in the opinion of the contractor, an effort outside the existing scope of the contract is requested, the contractor shall promptly notify the Contracting Officer in writing. No action shall be taken by the contractor (under such direction) unless the Contracting Officer has issued a contractual change or otherwise resolved the issue. 6.2 TRAVEL Occasional travel of contractor personnel may be required. All travel by contract personnel governed by this PERFORMANCE WORK STATEMENT will be pre-approved by the Contracting Officer. All travel, lodging, meals, car rental and incidental expenses incurred by the contractor shall be reimbursed in accordance with the methods specified in FAR 31.205-46, Travel Costs, provided the method used results in a reasonable charge. All travel, whether it is within the continental United States or outside the continental United States, shall be accomplished by commercial carrier, privately owned automobile or auto rental and the cost paid by the Contractor. If such commercial transportation is not readily available, transportation will be furnished by the Government, when requested, by means of Government aircraft, vessel or vehicle. In the event the government agency furnishing such transportation requires payment thereof, the Contractor shall pay the cost thereof and reimbursed pursuant to the terms of this Section. The Government will reimburse the Contractor for domestic transportation on the basis of actual costs if by commercial or government carrier, and at the rate specified by the perdiem rates located at: http://perdiem.hqda.pentagon.mil/perdiem/perdiemrates.html plus road and bridge tolls, when travel is performed by private automobile. Auto rental will be reimbursed at actual cost plus road and bridge tolls. Travel at U. S. Military Installations where Government transportation is available and travel performed for personal convenience (including daily travel to and from work) will not be reimbursed hereunder. 6.3 DAMAGE TO CONTRACTOR SUPPLIES, MATERIALS, EQUIPMENT AND PROPERTY The Government will not be responsible in any way for damages to the contractor's supplies, materials, equipment and property or to contractor or employees' personal belongings that are caused by fire, weather, theft, accident, or other disaster/misfortune. The term "contractor" includes subcontractors. 6.4 PERSONNEL REQUIRING ACCESS TO GOVERNMENT FACILITY The Contractor shall provide a list of contractor personnel who require access to installation sites during the course of the contract to the Contracting Officer within 10 calendar days after date of award. If key contractor personnel change during the term of the contract, the contractor shall provide a revised list to the Contracting Officer five (5) calendar days prior to contractor personnel requiring access to the installation. 6.5 VEHICLE REGISTRATION The contractor shall ensure all contractor-provided vehicles used in performance of this contract and contractor employees' vehicles to be driven on the installation, to include motorcycles, are registered with the U.S. Coast Guard Support Center, Command Security Office, in conformance with local procedures in effect at the time of registration. The term "contractor" includes subcontractors. The Government will not permit access to the installation without proper vehicle identification. Evidence of a valid driver's license, vehicle registration card, state safety inspection certification, government-provided ID card, and proof of insurance are required for registration. The contractor shall ensure all installation-issued decals are removed from the vehicles and returned to the installation security office at completion of the contract, termination/completion of employment, or a change in the vehicle used for access to the installation. Motorcycle owners/operators shall comply with all installation requirements. Contractor employees shall maintain insurance on all privately owned vehicles (POV's) brought on the installation property; the contractor shall maintain insurance on all contractor-owned vehicles brought on the installation property and including rental vehicles. 6.6 PARKING AND TRAFFIC CONTROL The contractor and its employees shall abide by installation parking regulations. The term "contractor" includes subcontractors. All vehicles shall be parked in designated parking areas only. The contractor and its employees shall conform to state and federal driving regulations and any applicable Coast Guard regulations. 6.7 COMPLIANCE WITH LOCAL REGULATIONS, INSTRUCTIONS, DIRECTIVES Contractor personnel shall comply with all local base regulations, instructions, directives, orders and special procedures as promulgated by the Commanding Officer of the host command. 6.8 CONTRACT CEILING PRICE The ceiling price for all support hours and reimbursable travel to be performed under this order will be established by the Contracting Officer in writing at the time of award. The contract ceiling price may be exceeded at the contractor's own risk. 7.0 CONTRACT PROVISIONS AND CLAUSES 7.1 PROVISIONS INCORPORATED BY REFERENCE. 52.212-1 Instructions to Offerors - Commercial Items (June 2008) 7.2 CLAUSES INCORPORATED BY REFERENCE. (FEB 1998) 52.252-2 This solicitation incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of the clause may be accessed electronically at Internet address www.deskbook.Osd.Mil. (End of clause) FEDERAL ACQUISITION REGULATION CLAUSES (FAR) 52.204-1 Approval of Contract (Dec 1989) This contract is subject to the written approval of Contracting Officer, U.S. Coast Guard Aviation Logistics Center (ALC) and shall not be binding until so approved. 52.212-4 Contract Terms and Conditions - Commercial Items (Mar 2009) Alternate 1 (Oct 2008) 52.216-18 Ordering ( Oct 1995) para (a) - date of contract award through one-year from date of contract award. 52.216-22 Indefinite Quantity (Oct 1995) para (a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract 52.216-31 Time-and-Materials/Labor-Hour Proposal Requirements-Commercial Item Acquisition (Feb 2007) 52.217-8 Option to Extend Services (Nov 1999) Thirty (30) days 52.227-14 Rights in Data - General (Dec 2007) 52.228-5 Insurance - Work on a Government Installation (Jan 1997) 52.242-13 Bankruptcy (July 1995) HOMELAND SECURITY ACQUISITION REGULATION (HSAR) 3052.204-70 Security Requirements for Unclassified Information Technology Resources (Jun 2006) 3052.204-71 Contractor Employee Access (Jun 2006) Alternate I (Jun 2006) Alternate II (Jun 2006) 3052.209-72 Disclosure of Conflicts of Interest (Jun 2006) 3052.228-70 Insurance (Dec 2003) 3052.242-71 Dissemination of Contract Information (Dec 2003) 3052.242-72 Contracting Officer's Technical Representative (Dec 2003) 3052.245-70 Government Property Reports (Jun 2006) The closing date for receipt of quotes is August 9, 2010. Anticipated award date is no later than August 27, 2010. Quotes are to remain effective for 30 days after close of solicitation. Offers may be submitted on company letterhead stationery and must include the following information: Solicitation Number, Nomenclature, Part Number, FOB point, Unit Price, Extended Price, Payment Terms and discount offered for prompt payment, the business size standard and any minority classification; delivery date, and Representation and Certifications contained in FAR Clause 52.212-3, including Alternate 1. Facsimile quotes are acceptable and may be forwarded to Loretta J. Sassin at: Loretta.J.Sassin@uscg.mil phone 252-335-6891.