On-Site Member Support Services
Active
State & LocalResponse Deadline
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Texas → City of HoustonView Agency
NAICS
524114 - Direct Health and Medical Insurance CarriersView NAICS
Place of Performance
TX, USASet-Aside
NONE
Documents
This scope was carved out of RFP-2026-0020.
The full solicitation package (17 documents), including the RFP, is on the prime solicitation, not on this scope.
Pharmacy Benefits Management Services for the City of Houston’s Self-Funded Medical Plans
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Timeline
Response Deadline
Organization & Contact Information
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AgencyTexas → City of Houston
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available
Full Description
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Performs face-to-face member support and claims inquiry assistance for prime contractors on City of Houston medical benefit plans. Staffs on-site representatives at City locations to answer questions regarding covered plan services using secure PBM claims systems. Requires customer service training and HIPAA privacy training. Delivers on-site staffing hours and resolved member inquiries.
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