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On-Site Member Support Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Texas → City of HoustonView Agency

NAICS

524114 - Direct Health and Medical Insurance CarriersView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP-2026-0020.

The full solicitation package (17 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Pharmacy Benefits Management Services for the City of Houston’s Self-Funded Medical Plans

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Timeline

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Organization & Contact Information

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AgencyTexas → City of Houston
ContactsNo contacts available
OfficeN/A
Organization / Agency
Texas → City of Houston
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs face-to-face member support and claims inquiry assistance for prime contractors on City of Houston medical benefit plans. Staffs on-site representatives at City locations to answer questions regarding covered plan services using secure PBM claims systems. Requires customer service training and HIPAA privacy training. Delivers on-site staffing hours and resolved member inquiries.

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Same NAICS industry code

NAICS: 524114
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Hidalgo County is soliciting proposals under RFP-26-0521-09-23-04 for Group Medical Insurance for the Head Start Program. The response deadline is September 23, 2026, at 8:00 PM CST. This procurement is managed by the Hidalgo County Purchasing Department and requires offerors to adhere to strict submission guidelines, including the disclosure of any deficiencies or deviations from the specifications. The process emphasizes ethical standards and legal compliance, requiring a Proposer's Affidavit of Non-Collusion, a Conflict of Interest Questionnaire per Texas Local Government Code, and a certification regarding debarment, suspension, and ineligibility from federal transactions. The contract includes comprehensive requirements for insurance coverage, including general liability, automobile liability, and workers compensation, with the County named as an additional insured. Because the program involves federal funding, the contract incorporates mandatory federal provisions, including Title VI nondiscrimination assurances, 2 CFR 200 Appendix II clauses for federal awards, and FHWA Form 1273 for construction-related provisions where applicable. Additionally, the County promotes the use of Historically Underutilized Businesses (HUB), targeting 30 percent participation. Evaluation of proposers will include a formal reference check process conducted by the Purchasing Department to verify past performance and project history.
Head Start Program

POSTED

1 day ago

DEADLINE

in 17 days
View Details

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